Micaela Sigfrid
Monticello
Summary
Reliable and hardworking autonomously or in teams. Excels in customer service and relationship building, with a track record of high sales performance. Effectively collaborates with teams to enhance operations, trains new staff on service excellence, and manages cash flow and inventory to optimize bar and sales operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
BROADWAY PIZZA
Elk River
07.2021 - Current
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Managed inventory levels for liquor, mixers, and bar supplies efficiently.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
Sales Representative
MyPillow
Bloomington
01.2018 - 04.2020
- Conducted product demonstrations and presentations to potential customers, leading to an average closing rate of over 90%
- Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
- Collaborated with sales team to develop and implement effective sales strategies
- Managed inventory levels to ensure product availability for sales.
- Maintained accurate records of all sales and prospecting activities.
- Collaborated with marketing team to create promotional materials for products and services.
- Negotiated deals and handled complaints or objections.
Skills
- Customer service
- Adaptability
- Patience and tolerance
- Outgoing personality
- Fast learning
- Manual handling
- Basic math
- Outdoor work
- Computer skills
- Team collaboration
- Problem solving
- Relationship building
- Effective communication
Certification
Driver's License
Timeline
Bartender
BROADWAY PIZZA
07.2021 - Current
Sales Representative
MyPillow
01.2018 - 04.2020