Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Iverson

Minnestonka

Summary

Dynamic leader with proven expertise in staff management and customer service excellence, honed across roles from Private Boxing Coach to Bar Manager at Willow Creek. Excelled in creating loyal customer bases and fostering team development. Skilled in decision-making and verbal communication, ensuring operational efficiency and a positive work environment.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

2025
2025
years of professional experience

Work History

Private Boxing Coach

Self Employed

Bartender

PF Changs Restaurant
06.2023 - 12.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bar Manager

Willow Creek
01.2022 - 01.2024
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Manager on Duty

Menards
01.2021 - 01.2024
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Education

No Degree - General

Osseo
Osseo

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Staff development

Timeline

Bartender

PF Changs Restaurant
06.2023 - 12.2024

Bar Manager

Willow Creek
01.2022 - 01.2024

Manager on Duty

Menards
01.2021 - 01.2024

Private Boxing Coach

Self Employed

No Degree - General

Osseo

Similar Profiles

CREATE PROFILE
Michael Iverson