Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Michael Salguero

Michael Salguero

People-Oriented
Saint Paul

Summary

Dynamic professional with experience at Taco Bell, excelling in customer support and team training. Bilingual and skilled in conflict resolution, I foster strong relationships and ensure compliance with safety standards. Recognized for enhancing team productivity and maintaining high client/people/team satisfaction through effective communication, strategic decision-making, happiness, patience, care, love, and my intention of doing my very best in eventing that is needed to be done by me.

Overview

7
7
years of professional experience
2
2
Languages

Work History

General Associate/Team Trainer

Taco Bell
12.2022 - 12.2024
  • Offered exceptional customer support by accurately answering inquiries about products, services, and promotions.
  • Supported store operations by accurately processing transactions and handling cash responsibly.
  • Assisted coworkers when needed for optimal teamwork.
  • Fostered strong relationships with customers by taking the time to understand their needs/problem fully before offering tailored solutions.
  • Responsible for closing the store, including cleaning, securing the premises, and balancing the cash register.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.

Resident Dining Assistant

Ecumen
09.2021 - 11.2022
  • Facilitated seamless communication between front-of-house and back-of-house teams during high-volume service periods.
  • Ensured compliance with health and safety regulations, maintaining a safe environment for both guests and staff members.
  • Maintained a clean and organized dining area, promoting a comfortable atmosphere for patrons.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Inspected dishes and utensils for cleanliness.

Painting Assistant

Family Business
06.2018 - 08.2021
  • Improved painting quality by ensuring surfaces were properly prepared and cleaned before application.
  • Streamlined workflow by setting up tools and equipment at job sites prior to painters'' arrival, enhancing productivity levels.
  • Enhanced client satisfaction by maintaining clean workspaces, minimizing disruptions to their daily activities.
  • Maintained open communication lines between painting crew and supervisors, providing relevant updates on project status throughout completion stages.
  • Translating between spanish-speaking team and english speaking clients

Education

GED -

Harmony Learning Center GED
1961 County Rd C E,
03.2025 - 07.2025

Skills

Fluent in two languages

Timeline

GED -

Harmony Learning Center GED
03.2025 - 07.2025

General Associate/Team Trainer

Taco Bell
12.2022 - 12.2024

Resident Dining Assistant

Ecumen
09.2021 - 11.2022

Painting Assistant

Family Business
06.2018 - 08.2021

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Michael SalgueroPeople-Oriented