Michael Salguero
People-Oriented
Saint Paul
Summary
Dynamic professional with experience at Taco Bell, excelling in customer support and team training. Bilingual and skilled in conflict resolution, I foster strong relationships and ensure compliance with safety standards. Recognized for enhancing team productivity and maintaining high client/people/team satisfaction through effective communication, strategic decision-making, happiness, patience, care, love, and my intention of doing my very best in eventing that is needed to be done by me.
Overview
7
7
years of professional experience
2
2
Languages
Work History
General Associate/Team Trainer
Taco Bell
12.2022 - 12.2024
- Offered exceptional customer support by accurately answering inquiries about products, services, and promotions.
- Supported store operations by accurately processing transactions and handling cash responsibly.
- Assisted coworkers when needed for optimal teamwork.
- Fostered strong relationships with customers by taking the time to understand their needs/problem fully before offering tailored solutions.
- Responsible for closing the store, including cleaning, securing the premises, and balancing the cash register.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
Resident Dining Assistant
Ecumen
09.2021 - 11.2022
- Facilitated seamless communication between front-of-house and back-of-house teams during high-volume service periods.
- Ensured compliance with health and safety regulations, maintaining a safe environment for both guests and staff members.
- Maintained a clean and organized dining area, promoting a comfortable atmosphere for patrons.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Inspected dishes and utensils for cleanliness.
Painting Assistant
Family Business
06.2018 - 08.2021
- Improved painting quality by ensuring surfaces were properly prepared and cleaned before application.
- Streamlined workflow by setting up tools and equipment at job sites prior to painters'' arrival, enhancing productivity levels.
- Enhanced client satisfaction by maintaining clean workspaces, minimizing disruptions to their daily activities.
- Maintained open communication lines between painting crew and supervisors, providing relevant updates on project status throughout completion stages.
- Translating between spanish-speaking team and english speaking clients
Education
GED -
Harmony Learning Center GED
1961 County Rd C E, 03.2025 - 07.2025
Skills
Fluent in two languages
Emotional intelligence
Collaborative teamwork
Problem-solving abilities
Efficient multitasking
Clear communication
Adaptability and flexibility
Focused listening
Skilled in resolving conflicts
Strategic decision-making
Open minded
Resilience and half cup full
Timeline
GED -
Harmony Learning Center GED
03.2025 - 07.2025
General Associate/Team Trainer
Taco Bell
12.2022 - 12.2024
Resident Dining Assistant
Ecumen
09.2021 - 11.2022
Painting Assistant
Family Business
06.2018 - 08.2021