Michael Schlueter
Eden Valley
Summary
Versatile and dynamic, with a proven track record at 4.0 Eden Valley/Watkins Bus Services, I excel in customer service and organizational skills. Successfully managed a team of 25, enhancing satisfaction and efficiency. Known for exceptional employee management and a master in the construction trade, I bring a blend of hard and soft skills to every role. I have been involved in new construction, remodeling and building maintenance since 1995. I have worked with locating and getting estimates from many different sub contractors in different areas of Minnesota.
Overview
30
30
years of professional experience
Work History
Manager
4.0 Eden Valley/Watkins Bus Services
02.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Manage multiple bus garages
- Manage 25 drivers, hire new drivers and train drivers
- Maintain 27 vehicles, keep maintenance records and daily repairs
- Complete biweekly payroll and other reports
- Complete monthly billing for school board, work directly with superintendent and school board, attend school board and weekly meetings
- Deal with drivers concerns and work directly with school principals on concerns
- Attend school administrative meetings as well as 4.0 corporate meetings
- Make and manage all bus and van routes
- Drive bus when needed (I maintain a class b license with required endorsements)
Owner/Operator
Mike's Repair
01.1995 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Maintain a General contractors license with a master plumbing and heating, A/C License
- Obtain all necessary license and permits
- Direct and supervise workers and sub contractors
Shop Manager
Steffes Auctioneers
09.2018 - 04.2020
- Manage auction setups
- Assist with auction rings for all live auction and online auctions
- Build and maintain a relationship with customers on set up and auction process for auction day
- Schedule employees for auction set up and auction day
- Manage employees and do work orders for all hours worked
- Maintain the shop, including vehicle service, ordering materials needed, keeping organization, and proper documents of all work orders.
- Travel as needed including overnight stays
Sales & Project Manager
Lifestyle Homes
11.2014 - 09.2018
- Resolve customer complaints regarding sales and service
- Monitor customers preferences to determine focus of sales efforts
- Confer or consult with business owners to plan advertising services and to secure information on equipment and customers specifications
- Direct and coordinate activates involving sales of manufactured homes, services, real estate or other subjects of sales
- Confer with potential customers regarding permit needs and advise customers on type of property needed to purchase
- Advise dealers and distributors on policies and operating procedures and ensure functional effectiveness of business
- Locate and receive bids from suitable sub contractors for each project
- Over see and maintain completed projects
- Assist customers with financing and all required permits and paper work needed for lenders
Education
High School Diploma -
Glencoe High School
Glencoe, MN05-1993
Skills
- Customer service
- Hiring
- Employee management
- Sales presentations
- I consider myself to be very versatile person who can wear many hats I know a lot about the construction trade, but at the same time, excel in customer service and being very organized
- I am known for keeping my work area clean and organized
- I enjoy being a team player, especially when the company being represented is a successful one
- I am very strong with working with employees and satisfying there needs
Timeline
Manager
4.0 Eden Valley/Watkins Bus Services
02.2021 - Current
Shop Manager
Steffes Auctioneers
09.2018 - 04.2020
Sales & Project Manager
Lifestyle Homes
11.2014 - 09.2018
Owner/Operator
Mike's Repair
01.1995 - Current
High School Diploma -
Glencoe High School
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