Michael Verdi
Dilworth,MN
Summary
Results-driven sales and operations professional with over five years of progressive leadership experience, including direct oversight of branch operations and team performance in the building materials industry. Proven success in sales growth, team development, and client relationship management. Skilled at leading cross-functional teams, optimizing operations, and driving profitability through strategic planning, process improvement, vendor negotiation, and contractor management.
Overview
8
8
years of professional experience
Work History
Commercial Division Manager
Floor to Ceiling Carpet One
Fargo, ND
06.2023 - Current
- Promoted through multiple roles with increasing responsibility in sales, account management, and operations leadership.
- Lead the commercial sales and operations team, managing key accounts and overseeing multimillion-dollar project portfolios.
- Oversee procurement and management of independent contractor installers, ensuring quality workmanship, safety compliance, and on-time project delivery.
- Coordinate bidding, procurement, and project execution for commercial flooring, ceiling, and cabinetry contracts.
- Negotiate supplier pricing and delivery schedules to maintain strong margins and ensure timely completion.
- Managed a $1.5M+ residential builder account, achieving 15% annual sales growth through strategic pricing, vendor partnerships, and client consulting.
- Assisted clients in product selection, including flooring, tile, cabinetry, and countertops within budget and design goals.
- Mentored and developed team members to strengthen performance, accountability, and customer service standards.
- Represented the company at trade shows and industry events to drive brand visibility and market growth.
Residential Sales Specialist / Account Manager
Floor to Ceiling Carpet One
Fargo, ND
02.2020 - 06.2023
- Developed tailored sales strategies to meet diverse customer needs in residential flooring solutions.
- Conducted in-depth consultations with clients to assess requirements and recommend suitable products.
- Managed customer accounts, ensuring exceptional service and fostering long-term relationships.
- Collaborated with installation teams to ensure seamless execution of flooring projects for residential clients.
Residential Handyman & Home Improvement Specialist
Self-Employed
Dilworth, MN
04.2018 - 02.2020
- Performed residential remodeling, repair, and maintenance services, including flooring, cabinetry, and small engine repair.
- Delivered quality craftsmanship while ensuring all work met safety codes and client specifications.
- Built strong repeat business through reliability, clear communication, and personalized customer service.
Maintenance Technician
Central Maintenance
Moorhead, MN
03.2018 - 02.2020
- Maintained building systems including plumbing, HVAC, and electrical components.
- Reduced repair turnaround times by 30% through improved scheduling and prioritization.
- Coordinated with vendors and contractors for efficient project completion.
Education
Moorhead High School
Moorhead, MN01-2002
Skills
- Sales Strategy
- Vendor Negotiation
- Account Management
- Client Retention
- Project Management
- Self motivation
- Customer relationship management
- Competitor analysis
Timeline
Commercial Division Manager
Floor to Ceiling Carpet One
06.2023 - Current
Residential Sales Specialist / Account Manager
Floor to Ceiling Carpet One
02.2020 - 06.2023
Residential Handyman & Home Improvement Specialist
Self-Employed
04.2018 - 02.2020
Maintenance Technician
Central Maintenance
03.2018 - 02.2020
Moorhead High School