Michael Willman Jr

Oversee full P&L accountability across Micro Markets, OCS, and Vending operations, driving revenue growth and cost efficiency across all business units. Direct and coordinate nationwide operations to ensure consistent service standards, regulatory compliance, and operational excellence.

Lead purchasing strategy and manage vendor relationships with key national partners including Pepsi, Coca-Cola, Vistar, Monster, and others to secure competitive pricing, ensure product availability, and support co-branded initiatives. Negotiate contracts to optimize inventory, reduce costs, and improve quality.

Actively participate in RFP processes, collaborating with executive leadership and cross-functional teams to craft winning proposals that highlight service capabilities, operational scale, and customized value solutions for prospective clients.

Collaborate directly with the CEO, COO, CFO and ownership team on strategic initiatives, performance analysis, and long-term planning. Develop and execute logistics and route optimization strategies to enhance delivery efficiency and reliability.

Oversee employee recruitment, onboarding, training, and performance management, building high-performing teams aligned with company objectives. Design and implement field and office training programs focusing on customer service, safety, and technology adoption.

Drive digital transformation by partnering with internal and external developers to improve operational platforms, introduce automation, and deploy new technologies including telemetry systems and touchless payment solutions. Monitor KPIs and produce actionable reports to support continuous improvement and data-driven decisions across the organization.

KEY ACHIEVEMENTS:

- Reduced labor cost by 5% while maintaining full operational output

- Lowered food cost by 10% through improved purchasing strategy

- Increased bottom-line profitability by 83% since assuming leadership.