Michael Wood
Mora
Summary
Proficient Store Manager specializing in loss prevention and inventory accuracy. Strong track record in conducting efficient store operations and building customer loyalty through excellent service. Ready to leverage expertise in driving sales growth and operational efficiency.
Overview
37
37
years of professional experience
Work History
Store Manager
Auto Value
Mora
10.2013 - Current
- Supervised daily operations to ensure efficient store management.
- Managed inventory levels and coordinated stock replenishment efforts.
- Oversaw inventory tracking and counts to reduce loss and maintain stock accuracy.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Created promotional displays to boost product visibility and drive sales.
- Recruited, trained and supervised new employees.
- Implemented safety measures to maintain a secure environment.
- Maintained compliance with company policies and industry regulations.
Store Manager
NAPA Auto Parts - Genuine Parts
Saint Louis Park
08.2005 - 10.2013
- Pretty much the same as current job just different company
Service Advisor
Autopia Minneapolis
Minneapolis
05.2001 - 08.2005
- Provided expert guidance to customers on vehicle maintenance and repair options.
- Clarified service recommendations to improve customer understanding and build trust.
- Scheduled appointments and managed service inquiries to optimize customer experience.
- Collaborated with technicians to facilitate accurate diagnosis and prompt repairs.
Store Manager
NAPA Auto Parts - Genuine Parts
Saint Louis Park
06.1989 - 05.2001
- Provided information consistent with prior statements.
Education
GED -
Roosevelt High School
Mpls MN06-1987
Skills
- Store operations
- Inventory management
- Cash handling
- Loss prevention
- Visual merchandising
- Employee training
- Customer relationship management
- Relationship building and management
Timeline
Store Manager
Auto Value
10.2013 - Current
Store Manager
NAPA Auto Parts - Genuine Parts
08.2005 - 10.2013
Service Advisor
Autopia Minneapolis
05.2001 - 08.2005
Store Manager
NAPA Auto Parts - Genuine Parts
06.1989 - 05.2001
GED -
Roosevelt High School