Michele Meier
Hugo
Summary
Project management professional with proven ability to analyze data, streamline processes and support strategic initiatives. Detail-oriented and results-driven whom thrives in a fast paced and always changing environment. Expertise in overseeing margins for restoration projects. Highly knowledgeable in Minnesota Building Codes and State Statutes, assisting homeowners in navigating insurance claims to restore their homes to pre-damage condition. Adept at financial tracking, process optimization, and cross-functional collaboration to drive efficiency and compliance. Reliable and prepared to make significant impact.
Overview
8
8
years of professional experience
Work History
Project Analyst Director
Built Strong Exteriors
01.2017 - Current
- Built and managed an industry-leading Project Analyst department, generating over $6MM annually
- Ensure compliance with Minnesota Building Codes and State Statutes, assisting homeowners in identifying their insurance company’s full restoration responsibility
- Developed a Master Commission tracking system for sales representatives, providing clear visibility into net and gross percentages to enhance financial transparency and performance tracking
- Resolved complaints from poor craftsmanship by going onsite, observing their concerns. Scheduled repairs with new vetted subcontractors to meet the customers time requirements and satisfaction.
- Develop and maintain tracking systems, including Payroll, A/R & Service Repair, PTO, Revenue by Trade, and more, optimizing operational efficiency
- Spearheaded the creation of automated templates for invoicing, extensions and 30/60/90-day invoice reminders for optimal workflow
- Introduced employee engagement initiatives, such as Employee of the Month, birthday & anniversary recognition
- Ensure timely responses for all DOLI, BBB and Unemployment complaints
- Actively worked with a private equity transition, ensuring smooth financial and operational integration
- Successfully transitioned from paper files to a CRM system, improving efficiency and accessibility
- Established and managed community give-back initiatives, including Adopt a Highway, Giving Tree, Thanksgiving Give Back, National Night Out and Gillette Hospital contributions
Education
Bachelor of Science - Retail Merchandising & Management
University of Wisconsin-Stout
01.2003
Skills
- Project Accounting & Financial Oversight
- Insurance Claims & Compliance
- Process Optimization & Workflow Automation
- Cross-Department Collaboration
- Standard Operating Procedures (SOP) Development
- Employee Engagement
- Company Leadership
- CRM Implementation & Data Management
- Project analysis
- Quality assurance management
- Data collection
- Business process improvement
Timeline
Project Analyst Director
Built Strong Exteriors
01.2017 - Current
Bachelor of Science - Retail Merchandising & Management
University of Wisconsin-Stout
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