Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Cossentine

Staples

Summary

Highly organized individual, proactive with team-oriented mentality. Desire to take on new challenges with a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Lead Solutions Consultant

UKG
Lowell
08.2023 - Current
  • Directly build and configure WFM Timekeeping, Accruals, Attendance, and Activities
  • Provide industry and workforce management expertise and best practices to help streamline system configuration.
  • Analyze customer needs, challenges, and opportunities to develop appropriate solutions.
  • Collect, analyze, validate and document business requirements, creating detailed technical specifications for customer builds.
  • Manage project timelines and deliverables for client implementations.
  • Conducted system demonstrations to showcase product capabilities.
  • Supported customers in troubleshooting and resolving technical issues.
  • Fostered relationships with stakeholders and executive sponsors to ensure project alignment and satisfaction.
  • Facilitated user acceptance testing sessions to confirm accuracy of developed systems and solutions.

Sr. System Analyst

Polaris Industries
Medina
08.2021 - 08.2023
  • Project Manager and System Analyst for UKG WFM Timekeeping, Accruals, Attendance, Analytics, DataHub and Activities deployments within Polaris
  • Modify existing configurations, designs, team processes and maintain corresponding technical documentation.
  • Collaborate with broader Polaris team to build and implement new configuration requests within UKG WFM to meet our growing business needs
  • Maintain, troubleshoot and set-up new device configurations for Intouch Timeclocks
  • Analytics and DataHub configuration and support
  • Build and maintain internal reports through BIRT Studio Report Writing
  • Responsible for end user training of HR and Payroll Administrators
  • Collaborated with UKG Project Team on various stages of the WFM implementation process to ensure a successful roll-out
  • Analyzed existing problems during WFM project roll-out and corrected system issues in tandem with solution consultant.
  • Developed internal test scripts to assist with site implementation and system validation testing.

Systems Administrator

Polaris Industries
Medina
01.2017 - 07.2021
  • Lead Project Manager for all roll-outs related to UKG Workforce Central
  • Designed and deployed UKG Workforce Central at internal locations and acquisitions
  • Developed all internal testing scripts to assist with site implementation and system validation testing.
  • Worked closely with UKG Project team to deploy UKG Activities
  • Implemented new configurations to help support business needs
  • Supported UKG Workforce Central Platform
  • Managed and supported timely upgrades for UKG Workforce Central
  • WIM Integration building for internal reporting
  • Advanced Report Writing for Workforce Central
  • Led internal team to create user guides and documentation to assist with end user training within a centralized internal hub
  • Responsible for end user training of HR Staff and Payroll Administrators

Payroll Administrator

Polaris Industries
Medina
11.2009 - 12.2016
  • Administered the bi-weekly payroll process with emphasis on efficiency and accuracy
  • Conducted routine bi-weekly payroll data entry within HRIS system
  • Processed new hires, terminations, misc. deductions, comp changes within HRIS system.
  • Lead team to process payroll for workers brought from our Monterrey facility on an H2B Visa
  • Worked with cross-functional payroll team on enhancements to various processes and projects
  • Processed through labor transactions within ERP system. Resolved work order labor discrepancies to ensure accurate labor reporting
  • Processed garnishments and child support payments
  • Implemented electronic garnishment payment process
  • Lead team to bring on UKG Workforce Central as Polaris's main Time and Attendance Software
  • Participated in UKG Workforce Central Implementation at our Opole, Poland facility
  • Responsible for all month end payroll accounting processes

Education

Some College (No Degree) - Finance

University of Phoenix
Tempe, AZ

Skills

  • Programming and Design Skills
  • Team Building
  • Training & Development
  • Strategic Planning and Review

Timeline

Lead Solutions Consultant

UKG
08.2023 - Current

Sr. System Analyst

Polaris Industries
08.2021 - 08.2023

Systems Administrator

Polaris Industries
01.2017 - 07.2021

Payroll Administrator

Polaris Industries
11.2009 - 12.2016

Some College (No Degree) - Finance

University of Phoenix

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Michelle Cossentine