Michelle Hamby
Ham Lake
Summary
Senior administrative professional for 16 years, with proven track record in optimizing office functions and supporting executive teams. Known for efficient handling of schedules, correspondence, and meeting logistics to drive organizational success. Highly collaborative, adaptable to changing needs, and committed to delivering exceptional administrative support.
Overview
19
19
years of professional experience
Work History
Senior Administrative Assistant
Wells Fargo Controls
01.2021 - 04.2025
- Senior administrative support for Small business Banking, Financial Crimes, CDAI executives and their teams
- Efficient in Word, Excel, PowerPoint, Teams, Sharepoint
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Invoicing expenses and budget
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Coordinated trainings for new team members, overseeing onboarding details.
- Maintain several leadership monthly reports
- Administrative support for the Control Engagement Diversity committee
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Arranged business travel details for company employees per supervisor requirements.
Senior Administrative Assistant
Wells Fargo Marketing
01.2017 - 01.2021
- Records Management Coordinator
- Efficient in Word, Excel, PowerPoint, Teams, Sharepoint
- Senior Executive Calendars and Meetings
- Invoicing expenses and budget
- Handling and retaining confidential documents
- Assist with hiring and onboarding new team members
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
Administrative Assistant
Wells Fargo Insurance Compliance and Risk
01.2009 - 01.2017
- Efficient in Word, Excel, PowerPoint, Teams, Sharepoint, Visio
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Invoicing expenses and budget
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Assist with hiring and onboarding new team members
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Phone Banker
Wells Fargo & Company
01.2006 - 01.2009
- Customer Service
- Handle complaints and issues with customer accounts
- File claims on theft
- Navigated multiple banking systems simultaneously to access account information, process transactions, and update client records accurately.
- Maintained high call quality standards with clear communication and active listening skills for optimal client experiences.
Education
Associates degree - Business Administration
Anoka Ramsey Community College
Anoka, MN01.2000
Skills
- Proficient in Microsoft office
- Executive support experience
- Project coordination expertise
- Expert time management
- Travel coordination
- High-level multitasking
- Presentation development
- Meeting support
Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Senior Administrative Assistant
Wells Fargo Controls
01.2021 - 04.2025
Senior Administrative Assistant
Wells Fargo Marketing
01.2017 - 01.2021
Administrative Assistant
Wells Fargo Insurance Compliance and Risk
01.2009 - 01.2017
Phone Banker
Wells Fargo & Company
01.2006 - 01.2009
Associates degree - Business Administration
Anoka Ramsey Community College
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