Michelle Kavanagh
Minneapolis
Summary
Accomplished professional with 20 years of experience in the Medical Device industry, specializing in Global Marketing, Education, and Healthcare Professional Contracts. Proven expertise in driving revenue growth through strategic market analysis and relationship-building. Skilled in identifying and pursuing new business opportunities to foster client trust and secure valuable partnerships.
Overview
21
21
years of professional experience
Work History
Principal New Business Developer, Midwest Territory – Biller Segment
ACI Worldwide
08.2025 - Current
- Increased market reach by creating go-to-market initiatives for utility billing solutions.
- Sustained a strong sales pipeline through targeted market research and networking efforts.
- Crafted impactful sales presentations addressing client pain points in RFP responses.
- Collaborated with partners to develop value-added solutions, securing key RFP wins.
Sr. Training & Education Specialist – Neuroscience Portfolio
Medtronic, Inc.
07.2014 - 07.2025
- Aligned 150 Regional Training Centers with Pelvic Health Operating Unit objectives.
- Executed healthcare consulting agreements while ensuring legal and regulatory compliance.
- Cultivated strategic partnerships with global Key Opinion Leaders in Latin America, Europe.
- Onboarded healthcare professionals with targeted training on new implant techniques.
- Facilitated fellowship training programs to enhance therapy adoption and integration.
- Ensured data integrity and compliance across multiple business databases.
Global Product Manager – Neuromodulation
Medtronic, Inc.
03.2009 - 07.2014
- Enhanced product launches by developing marketing plans and analyzing customer insights.
- Executed product launch strategies focusing on market dynamics and financial outcomes.
- Captured customer insights through physician advisory boards with Key Opinion Leaders.
- Identified product portfolio gaps and formulated strategic solutions for market needs.
Product Planning Specialists – Neuromodulation
Medtronic, Inc.
06.2007 - 03.2009
- Streamlined customer requirements database for Product Planning and Marketing teams.
- Collaborated with stakeholders to integrate new features into product designs.
- Compiled Customer Needs Summary for System Specifications and Design Validations.
- Executed Customer Input Plans to gather insights and generate informative reports.
- Analyzed Process Improvement initiatives to achieve desired project outcomes.
Product Planning – Neuromodulation
Medtronic, Inc.
06.2006 - 06.2007
- Facilitated and attend meetings with customers to develop a better understanding of product innovations
- Supported the revision of product descriptions
- Uncovered key customer feedback on new products through the trade-off analysis
- Managed regional conventions for KOL engagement
Business Continuity Project Manager
Medtronic, Inc.
05.2005 - 06.2006
- Ensured business continuity by implementing a new Disaster Recovery Plan.
- Developed a web-based application for Shared Services using HTML and Microsoft tools.
- Managed project databases to enhance accessibility and organization of information.
- Facilitated leadership rallies by coordinating with key department supervisors effectively.
- Led client meetings and established cross-functional assemblies for project continuity.
Education
Bachelor of Science - Marketing
Metropolitan State University - College of Management
Minneapolis, Minnesota01.2006
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University of Minnesota Duluth - Lebovitz School of Business and Economics
Duluth, MN01.2005
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University of Wisconsin-Stout
Menomonie, WI01.2003
Skills
- Customer Relationship Management
- Healthcare provider contact management
- Market Research
- Competitive Analysis & Strategy Development
- Product Development & Portfolio Management
- Confident speaking abilities
- Integrated marketing communication strategies
- International and domestic launch planning
Honors and Achievements
Product Launch Metrics, Injex consumed over 50% of the portfolio 3 month post launch with 100% price increase, Multi-Lead Trialing Cable (MLTC) drove a 50% conversation rate earning $3.5 million dollars in revenue, Recipient Awards, Medtronic Neuromodulation Star of Excellence Award Nominee – Multi-Lead Trialing Cable, Medtronic Stock Award Recipient.
Delivered more than $2.78M in incremental annual revenue with a 34.5× ROI
Timeline
Principal New Business Developer, Midwest Territory – Biller Segment
ACI Worldwide
08.2025 - Current
Sr. Training & Education Specialist – Neuroscience Portfolio
Medtronic, Inc.
07.2014 - 07.2025
Global Product Manager – Neuromodulation
Medtronic, Inc.
03.2009 - 07.2014
Product Planning Specialists – Neuromodulation
Medtronic, Inc.
06.2007 - 03.2009
Product Planning – Neuromodulation
Medtronic, Inc.
06.2006 - 06.2007
Business Continuity Project Manager
Medtronic, Inc.
05.2005 - 06.2006
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University of Minnesota Duluth - Lebovitz School of Business and Economics
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University of Wisconsin-Stout
Bachelor of Science - Marketing
Metropolitan State University - College of Management