Michelle K. Beaudette
Blaine
Summary
I am a hardworking, motivated individual seeking a new employment opportunity. I have a strong background in healthcare and working in a fast paced environment. I look forward and welcome new responsibilities to add to my skill set.
Overview
28
28
years of professional experience
Work History
Medical Records Specialist
Fairview Home Infusion
06.2021 - 12.2023
- Assisted in preparation of medical reports for external parties.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Maintained accuracy, completeness, and security for medical records and health information.
Customer Service Representative
Home Depot, Lowes
05.2020 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
Data Input Specialist
UCare Insurance
10.2019 - 11.2019
- Accurately entered confidential data into various databases.
- Hired for eight week temporary position.
Health Unit Coordinator
North Memorial Health
01.1996 - 01.2019
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with processing patient admissions, transfers and discharges.
- Assembled and maintained patient medical records and other documents related to patient care.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
Education
HUC Certification
Hennepin Technical College
Brooklyn Park, MN12-1996
Skills
- Proficient in Epic, CPR
- Microsoft Office
- Works well independently and as part of a team
- Type 45 wpm
- Resourceful
- Strong problem solver
- Excellent communication
Timeline
Medical Records Specialist
Fairview Home Infusion
06.2021 - 12.2023
Customer Service Representative
Home Depot, Lowes
05.2020 - 12.2021
Data Input Specialist
UCare Insurance
10.2019 - 11.2019
Health Unit Coordinator
North Memorial Health
01.1996 - 01.2019
HUC Certification
Hennepin Technical College
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