Summary
Overview
Work History
Education
Skills
Timeline
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Michelle K. Beaudette

Blaine

Summary

I am a hardworking, motivated individual seeking a new employment opportunity. I have a strong background in healthcare and working in a fast paced environment. I look forward and welcome new responsibilities to add to my skill set.

Overview

28
28
years of professional experience

Work History

Medical Records Specialist

Fairview Home Infusion
06.2021 - 12.2023
  • Assisted in preparation of medical reports for external parties.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Maintained accuracy, completeness, and security for medical records and health information.

Customer Service Representative

Home Depot, Lowes
05.2020 - 12.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained up-to-date knowledge of product and service changes.

Data Input Specialist

UCare Insurance
10.2019 - 11.2019
  • Accurately entered confidential data into various databases.
  • Hired for eight week temporary position.

Health Unit Coordinator

North Memorial Health
01.1996 - 01.2019
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with processing patient admissions, transfers and discharges.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.

Education

HUC Certification

Hennepin Technical College
Brooklyn Park, MN
12-1996

Skills

  • Proficient in Epic, CPR
  • Microsoft Office
  • Works well independently and as part of a team
  • Type 45 wpm
  • Resourceful
  • Strong problem solver
  • Excellent communication

Timeline

Medical Records Specialist

Fairview Home Infusion
06.2021 - 12.2023

Customer Service Representative

Home Depot, Lowes
05.2020 - 12.2021

Data Input Specialist

UCare Insurance
10.2019 - 11.2019

Health Unit Coordinator

North Memorial Health
01.1996 - 01.2019

HUC Certification

Hennepin Technical College

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Michelle K. Beaudette