Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mickinson Cherilus

Burnsville

Summary

Dynamic sales associate with a proven track record at Metro by T-Mobile, excelling in customer engagement and Skilled in problem-solving and teamwork, I enhanced store performance and trained new employees. Proficient in hand tools, I ensure efficient operations while delivering exceptional service in high-pressure environments. Known for reliability and adaptability. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of company goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Metro by T-Mobile
01.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Store manager
  • Trained new workers

Uber Partner

Uber
08.2020 - 01.2024
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Responded to passenger concerns and complaints politely and professionally.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.

Student Counselor

After School Programs Inc.
08.2018 - 03.2020
  • Helped students develop organizational, time management and study skills.
  • Monitored student progress to drive successful academic outcomes.
  • Enhanced student well-being by providing individualized support and guidance through regular counseling sessions.

Busser

Saitos Japanese Steakhouse
07.2017 - 07.2018
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.

Education

No Degree - Business Administration

Broward College
Coconut Creek, FL
08-2018

High School Diploma -

Coral Springs High School
Coral Springs, FL
06-2017

Skills

  • Listening skills
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Verbal/written communication
  • Troubleshooting
  • Hand tools (Screwdrivers, pliers, wrenches, drill, cutting, assembling)
  • Excellent communication skills
  • Written and oral communication skills

Certification

  • Adobe certified associates Training
  • Graphic design and illustration. 2017

Languages

Haitian Creole
English

Timeline

Sales Associate

Metro by T-Mobile
01.2024 - 04.2025

Uber Partner

Uber
08.2020 - 01.2024

Student Counselor

After School Programs Inc.
08.2018 - 03.2020

Busser

Saitos Japanese Steakhouse
07.2017 - 07.2018

No Degree - Business Administration

Broward College

High School Diploma -

Coral Springs High School

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Mickinson Cherilus