Mignon Robinson
Minneapolis,MN
Summary
Dedicated and adaptable professional with strong customer service skills in administrative support, and retail operations. Strong communication and organizational skills with the ability to thrive in fast paced environments.
Overview
16
16
years of professional experience
Work History
Personal Shopper/ Delivery Driver
Shipt
Richfield, MN
03.2021 - Current
- Shopped for and delivered customer orders accurately and efficiently.
- Provided excellent customer service and communicated with customers regarding substitutions and order updates.
- Managed multiple orders while meeting scheduled delivery deadlines.
- Used time-management and organizational skills to ensure timely and accurate deliveries.
- Handled groceries and packages with care and professionalism.
Receptionist
Wild Prairie Harley Davidson
Eden Prairie, MN
06.2017 - 04.2020
- Greeted visitors and delivered exceptional customer service, ensuring a welcoming environment.
- Answered and directed incoming phone calls and voicemails.
- Responded to customer questions and inquiries.
- Performed administrative and clerical duties to support daily dealership operations.
- Entered and maintained customer information for the WPHD rewards program.
Motorclothes Associate
Wild Prairie Harley Davidson
Eden Prairie, MN
06.2017 - 04.2020
- Assisted customers in selecting and fitting motorclothes to enhance their riding experience.
- Developed product knowledge to provide informed recommendations to clientele, improving customer satisfaction.
- Maintained inventory accuracy through regular stock checks and replenishment of merchandise displays.
- Trained new associates on sales techniques and customer service best practices, fostering team cohesion.
Sales Support Specialist
Victoria Secret
Bloomington, MN
08.2010 - 06.2017
- Stocked and replenished merchandise on sales floor to ensure optimal product availability.
- Processed incoming shipments and organized inventory in the stockroom.
- Assisted with floor sets, remodeling, and new merchandise displays.
- Supported daily sales floor and backroom operations.
Education
Bachelor of Arts - Communications
Metropolitan State University
Saint Paul, MN05.2021
Associate of Arts - General Studies
Normandale Community College
Bloomington, MN05.2013
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Patience and empathy
- Time management
- Organizational skills
- Telephone skills
- Verbal and written communication
- Data entry
- Inventory management
Timeline
Personal Shopper/ Delivery Driver
Shipt
03.2021 - Current
Receptionist
Wild Prairie Harley Davidson
06.2017 - 04.2020
Motorclothes Associate
Wild Prairie Harley Davidson
06.2017 - 04.2020
Sales Support Specialist
Victoria Secret
08.2010 - 06.2017
Bachelor of Arts - Communications
Metropolitan State University
Associate of Arts - General Studies
Normandale Community College