Mignon Robinson
Shipt
Minneapolis,MN
16
years of professional experience
Dedicated and adaptable professional with strong customer service skills in administrative support, and retail operations. Strong communication and organizational skills with the ability to thrive in fast paced environments.
Work History
Personal Shopper/ Delivery Driver
5 Years 7 Months- Shopped for and delivered customer orders accurately and efficiently.
- Provided excellent customer service and communicated with customers regarding substitutions and order updates.
- Managed multiple orders while meeting scheduled delivery deadlines.
- Used time-management and organizational skills to ensure timely and accurate deliveries.
- Handled groceries and packages with care and professionalism.
Receptionist
2 Years 10 Months- Greeted visitors and delivered exceptional customer service, ensuring a welcoming environment.
- Answered and directed incoming phone calls and voicemails.
- Responded to customer questions and inquiries.
- Performed administrative and clerical duties to support daily dealership operations.
- Entered and maintained customer information for the WPHD rewards program.
Motorclothes Associate
2 Years 10 Months- Assisted customers in selecting and fitting motorclothes to enhance their riding experience.
- Developed product knowledge to provide informed recommendations to clientele, improving customer satisfaction.
- Maintained inventory accuracy through regular stock checks and replenishment of merchandise displays.
- Trained new associates on sales techniques and customer service best practices, fostering team cohesion.
Sales Support Specialist
6 Years 10 Months- Stocked and replenished merchandise on sales floor to ensure optimal product availability.
- Processed incoming shipments and organized inventory in the stockroom.
- Assisted with floor sets, remodeling, and new merchandise displays.
- Supported daily sales floor and backroom operations.
Education
Bachelor of Arts - Communications
- Honoree of Cum Laude
Associate of Arts - General Studies
Skills
Customer service
Attention to detail
Planning and organization
Decision-making
Relationship building
Patience and empathy
Time management
Organizational skills
Telephone skills
Verbal and written communication
Data entry
Inventory management
Timeline
Personal Shopper/ Delivery Driver
Shipt
03.2021 - CurrentRead More
Receptionist
Wild Prairie Harley Davidson
06.2017 - 04.2020Read More
Motorclothes Associate
Wild Prairie Harley Davidson
06.2017 - 04.2020Read More
Sales Support Specialist
Victoria Secret
08.2010 - 06.2017Read More
Metropolitan State University
Bachelor of Arts from Communications
Read More
Normandale Community College
Associate of Arts from General Studies
Read More