Miguel Rocha
Waseca
Summary
Dynamic professional with expertise in equipment operation and customer service. Proven track record in optimizing workflow and ensuring safety compliance. Adept at fostering teamwork and maintaining quality control. Recognized for adaptability and strong communication skills. Eager to bring enthusiasm and dedication to new challenges.
Overview
2
2
years of professional experience
Work History
Seasonal Machine Operator
Conagra Brands
Waseca
06.2025 - 10.2025
- Operated machinery to produce food products efficiently and safely.
- Monitored production processes to ensure quality and consistency.
- Conducted routine maintenance on equipment to minimize downtime.
- Collaborated with team members to optimize workflow and productivity.
- Assisted in troubleshooting equipment issues to maintain operations smoothly.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Monitor the feed and speed of machines during the machining process.
- Prepared machine for production processes by equipping with required tools and parts.
- Perform periodic maintenance on machines, such as cleaning and adjustments.
- Monitored and observed the production line to watch for pileups and jams.
- Troubleshoot malfunctions in equipment or processes.
- Collaborate with other departments when necessary for successful completion of projects.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Responded to and initiated proper corrections to process alarms.
Food Service & Guest Service Worker
Kwik Trip
Waseca
09.2023 - 06.2025
- Greeted customers, assisted with food orders, and addressed inquiries to enhance service quality.
- Prepared and served hot food items, including sandwiches, pizzas, and bakery goods, adhering to food safety standards.
- Maintained cleanliness and organization of food service areas and dining spaces to ensure a positive customer experience.
- Operated POS systems efficiently, handling cash, credit, and mobile payments accurately.
- Restocked shelves, coolers, and food stations to guarantee product availability for customers.
- Collaborated with team members to achieve store objectives and uphold Kwik Trip's service standards.
- Maintained cleanliness and organization of store shelves and work areas.
- Assisted customers with product selections and inquiries, enhancing their experience.
- Provided friendly and efficient service to customers.
- Operated cash register accurately while processing customer transactions swiftly.
- Stocked merchandise and ensured proper product placement on shelves.
- Collaborated with team members to address customer needs effectively.
- Monitored inventory levels to facilitate timely restocking of popular items.
- Adhered to safety protocols while handling food and beverage products in-store.
- Managed cash drawer accurately while ensuring that all receipts are accounted for.
- Assisted in training new employees on proper customer service techniques.
Education
High School Diploma -
Waseca Junior Senior High School
Waseca, MN06-2025
Skills
- Customer Service
- Food Preparation & Safety
- Cash Handling & POS Operation
- Time Management
- Teamwork and collaboration
- Attention to detail
- Equipment inspection
- Cleanliness & Sanitation
- Conflict resolution
- Friendly and professional demeanor
- Strong communication
- Positive attitude
- Quick learner
- Dependable and punctual
- Adaptable in fast-paced environments
- Microsoft Suite
- Equipment maintenance
- Quality control
- Equipment operation
- Preventive Maintenance
- Equipment monitoring
- Strong work ethic
- Production monitoring
- Safety compliance
- Workflow optimization
Volunteer Experience
- Volunteer, Church Events, Helped serve food and clean up after community dinners, Mission work and community outreach including but not limited to painting, landscaping, and home renovation.
- Volunteer, Scouts of America, Shovel Driveways, Food Collection, Flags for Veterans, and community service.
References
References available upon request.
Timeline
Seasonal Machine Operator
Conagra Brands
06.2025 - 10.2025
Food Service & Guest Service Worker
Kwik Trip
09.2023 - 06.2025
High School Diploma -
Waseca Junior Senior High School