Dedicated professional with a strong background in customer engagement and team collaboration. Skilled in problem-solving and preventative maintenance, contributing to streamlined operations and enhanced customer satisfaction through effective communication and training initiatives. Results-driven professional with expertise in order management, production oversight, and safety compliance. Proven track record in training associates and maintaining inventory levels to ensure operational success.
Overview
10
10
years of professional experience
Work History
Associate
Andersen Windows Doors
Cottage Grove
09.2019 - Current
Managed daily operations for window and door production processes.
Managed overdue orders.
Trained new associates on operational procedures and service standards.
Monitored inventory levels and restocked merchandise as needed.
Engaged customers through active listening and effective communication skills.
Participated in team meetings to discuss goals and objectives.
Maintenance Assistant
Holiday Inn Express Hotel
Woodbury
01.2016 - 09.2019
Assisted in daily maintenance tasks to ensure facility functionality.
Performed routine inspections of equipment and systems for safety compliance.
Supported repair efforts by utilizing hand tools and power equipment effectively.
Maintained cleanliness and organization of maintenance areas and tools.
Collaborated with team members to address repair needs promptly and efficiently.
Documented maintenance activities and completed service requests accurately.
Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.
Repaired minor damages to walls, floors and ceilings caused by wear-and-tear or vandalism.
Used hand and power tools to adjust, connect and disconnect wiring and tubings.
Replaced worn and damaged parts to keep maintenance equipment fully functional.
Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.