Mika Undesser
Chaska,MN
Summary
Professional in brand representation with strong focus on driving awareness and engagement. Experienced in building relationships, promoting products, and executing marketing strategies. Known for collaborating effectively with teams and adapting to changing needs, ensuring goals are consistently met. Skilled in communication, public speaking, and social media management. Reliable and results-driven with passion for delivering impactful outcomes.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Advantage Solutions
Chaska, MN
04.2024 - Current
- Engaged customers through product demonstrations and brand storytelling.
- Developed relationships with retail partners to enhance brand visibility.
- Assisted in executing promotional events and marketing campaigns.
- Provided feedback on consumer preferences to improve product offerings.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Required to give out 150 samples in 4.5 hours. Hit high and averaged 200-400 samples and customer interactions.
CNA
Auburn Homes & Services
Chaska, MN
08.2022 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Administered medications as prescribed, adhering to safety protocols and guidelines.
- Maintained cleanliness of patient areas, promoting a safe and hygienic environment.
- Documented patient care activities accurately in electronic health records systems.
- Collaborated with multidisciplinary teams to enhance patient care plans and outcomes.
- Working overnight shift and managing an average of 35 patients
Manager
Qdoba Mexican Eats
Chaska, MN
06.2019 - 07.2022
- Led cross-functional teams to implement process improvements, enhancing operational efficiency and productivity.
- Mentored staff, fostering professional development and improving team performance through training programs.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Nursing
Anoka Technical College
Anoka, MNNo Degree - Nursing
Hennepin Technical College
Minneapolis, MNHigh School Diploma -
Chaska High School
Chaska, MN06-2023
Skills
- Customer service
- Excellent public speaking
- Sales
- Problem-solving
- Merchandise sales
- Influential and persuasive
- Staff training
- Exceptional communication
- Customer engagement
- Team leadership qualities
- Goal-oriented mindset
Timeline
Brand Ambassador
Advantage Solutions
04.2024 - Current
CNA
Auburn Homes & Services
08.2022 - Current
Manager
Qdoba Mexican Eats
06.2019 - 07.2022
Nursing
Anoka Technical College
No Degree - Nursing
Hennepin Technical College
High School Diploma -
Chaska High School