Mikayla Olson
Monticello
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Centerspace
06.2024 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Greeted clients, showed apartments, and prepared leases.
Sales Consultant
T-Mobile
10.2023 - 02.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Verizon
08.2021 - 08.2022
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
Sales Consultant
T-Mobile
09.2019 - 03.2021
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Provided sales and customer service assistance to walk-in traffic
Sales Consultant
AT&T
04.2019 - 09.2019
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Education
Associate of Arts - Homeland Security
American Military University
Skills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
Timeline
Leasing Consultant
Centerspace
06.2024 - Current
Sales Consultant
T-Mobile
10.2023 - 02.2024
Sales Consultant
Verizon
08.2021 - 08.2022
Sales Consultant
T-Mobile
09.2019 - 03.2021
Sales Consultant
AT&T
04.2019 - 09.2019
Associate of Arts - Homeland Security
American Military University
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