Mikayla Renard
Forest Lake
Summary
Dedicated and results-driven Restaurant Manager with a proven track record at Keys Cafe, enhancing customer satisfaction and streamlining operations for efficiency. Known for fostering a hardworking, team-oriented culture, I excel at collaborative leadership, customer engagement, and decision-making. Passionate about creating welcoming dining experiences, I have successfully optimized operations, improved service standards, and boosted team performance, leading to increased customer loyalty and business growth.
Overview
9
9
years of professional experience
Work History
Manager
Keys Cafe
09.2023 - Current
- Supervised and motivated a team of 20 plus employees, fostering a positive work environment.
- Streamlined daily operations, ensuring timely service, food quality, and adherence to health and safety regulations.
- Managed scheduling, inventory, and cost control, reducing waste and improving efficiency.
- Enhanced customer satisfaction by addressing concerns promptly, maintaining excellent service standards.
- Trained and mentored staff, improving teamwork, service skills, and overall performance.
Manager
Arbys Resturant
03.2016 - 09.2023
- Led and motivated a team of 10 employees
- Efficiently managed multiple tasks, consistently meeting or exceeding expectations within established timeframes.
- Maintained a professional, organized, and safe work environment, reducing safety incidents improved employee satisfaction.
- Resolved customer disputes promptly, enhancing satisfaction through proactive communication and high-quality service delivery.
Education
High School Diploma -
North Lakes Academy
Forest Lake, MN06-2014
Skills
- Customer Engagement
- Collaborative Team Management
- Prioritized Task Scheduling
- Effective Decision-Making
- Organized Frameworks
- Positive Interpersonal Skills
- Effective Multitasking
Languages
Spanish
Professional Working
Timeline
Manager
Keys Cafe
09.2023 - Current
Manager
Arbys Resturant
03.2016 - 09.2023
High School Diploma -
North Lakes Academy
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