Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Taylor

Farmington

Summary

Dynamic and results-oriented professional with a proven track record at companies like Walgreens, where I leveraged my pharmacy technician expertise and customer service skills to enhance patient care and streamline prescription management. Skilled in surveillance and team collaboration, I consistently exceed customer satisfaction goals by implementing creative solutions and maintaining high levels of service efficiency.

Overview

7
7
years of professional experience

Work History

Instacart Shopper

Instacart
Apple Valley
07.2023 - Current
  • Coordinated with tailors and alteration services to ensure perfect fit for clients' purchases.
  • Read orders to verify attributes and quantities of merchandise.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
  • Scanned products using hand-held scanners.
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Satisfied customers with quick, accurate service under tight deadlines.

Doordash

DoorDash
Apple Valley
10.2022 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Security Officer

Securitas Security Services USA
Lakeville
11.2018 - 10.2025
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored premises and recorded activity in daily officer reports.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Guarded restricted areas to prevent unauthorized entry.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Pharmacy Technician

Walgreens
Apple Valley
03.2024 - 11.2024
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Barista

Starbucks
Apple Valley
12.2023 - 02.2024
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Operated cash registers to process customer payments.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Education

Currently Attending - Information And Computer Systems

DeVry University
Chicago, IL

Skills

  • Team collaboration
  • Order proofing
  • Reading comprehension
  • Delivery management
  • Order accuracy
  • Sales proficiency
  • Accurate money handling
  • Product awareness
  • time management
  • Food safety awareness
  • Customer service
  • Register proficiency
  • Stocking
  • Proper labeling procedures
  • Prescription interpretation
  • Drug inventory control
  • Currency exchanges
  • Security
  • Workplace violence prevention
  • Surveillance expertise

Timeline

Pharmacy Technician

Walgreens
03.2024 - 11.2024

Barista

Starbucks
12.2023 - 02.2024

Instacart Shopper

Instacart
07.2023 - Current

Doordash

DoorDash
10.2022 - Current

Security Officer

Securitas Security Services USA
11.2018 - 10.2025

Currently Attending - Information And Computer Systems

DeVry University

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Michael Taylor