MINDA HAMMOND
Prior Lake
Summary
Dedicated and driven Inventory and Operations Director with ability to adapt, learning with speed and accuracy to produce results. Highly motivated with broad experience in Customer Experience, Procurement, Warehousing and Logistics and IT; leading to cross-functional expertise driving an understanding and passion for inventory and process improvements with KPI driven accountability and action tracking.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Facility Operations Leader
Lifetime
10.2024 - Current
- Strategic Leadership and guidance to train and build a team of 29 team members for a New Facility.
- Accounted for building supplies and operational budgeting for daily activities and ongoing maintenance.
- Achieved top 3 NPS rating among clubs company wide.
Director of Operations
Animal Supply Company
06.2023 - 07.2024
- Strategic Leadership and collaboration, building a cohesive team through training, coaching and regular key performance indicator metric review in the Central and East regions
- Rebuilding of site leadership for two struggling locations, by creating cross-functional on-boarding plans, that became the standard for operational leaders nationwide
- Developed training programs for new operational hires to learn company standard operating procedures for shipping, receiving and 3PL utilizing multiple ERP/WMS systems
- Reduced operating expenses by 6% and drove profitability through process improvements and cost saving initiatives
- Drove site level improvements for quality assurance, compliance and audit preparedness, successfully completing 100% of the sites at meets or exceed standards for DQM and AIB audits
- Trusted resource for customers and vendor for cross functional updates when performance was impacted
- Hybrid
Director of Inventory Management
Animal Supply Company
08.2022 - 06.2023
- National oversight of 13 warehouse inventory teams; Created standards and held warehouses accountable for adjustments, at-risk inventory and procedure compliance
- Leading member of project team to successful convert three warehouses from different ERPs along with one additional consolidation/conversion of two warehouses from multiple ERPs to a stand alone site
- Ensured an 80% financial recoup of funds annually by leading a cross-functional improvements and training around vendor billings and collections
- Achieved national inventory accuracy of 99.6% by holding site and regional leadership accountable for inventory metrics by continuous improvement
- Monthly financial review with detailed reporting for metrics around Borrowing Base, reserve dollars and financial accountability creating a leveled approach to inventory volatility
- Hybrid
Inventory Control Manager
Animal Supply Company
11.2016 - 09.2022
- Understanding and analysis of inventory process for optimization cross functionally; resulting in annualized net P/L impact of 1M improvement across five ERP/WMS systems
- Worked cross-functionally with Procurement, Operations, Sales, Vendor Management and Finance to create product life cycles and standard KPIs for accountability. Drafting and putting in to production 72 SOPs for inventory management
- Collaboration with Procurement on At-Risk inventory and root cause actions to limit product loss and DOH, decreasing short dated inventory in the network by 57%
- Leading member of team that successfully converted two sites ERP and WMS along with a building expansion to two split warehouses
- Hybrid
Assistant Branch Manager
Animal Supply Company
12.2015 - 11.2016
- Support and work with site Branch Manager in delivering OPEX , Employee support and project management, exceeding targets each year
- Leadership of 70+ employees during system conversion and building relocation and conversion to cross-dock facility
- Subject Matter Expert for training and on boarding all warehouse teammates during conversions and warehouse relocation
- New Hope, MN
Multiple
Animal Supply Company (Formerly RFG Distributing)
12.2004 - 12.2015
- IT - Subject Matter Expert for 2 system conversions and process documentation across all departments
- Operations
- Customer Experience
- Finance (AR/AP)
- EDI
- Customer Experience - Key Account Representative focusing on new EDI business and customer compliance. Electronic dog collar specialist for customer questions and cross-brand recommendations
- Procurement - Small Goods (Treats and Toys) Buyer
- Operations - Picker, Packer, Receiving, Supervisor
- New Hope, MN
Education
Bachelor of Science - Bio Chemistry
University of Minnesota
Minneapolis, MN05.2004
Skills
- Process Optimization and Improvement
- Integrity and Accountability
- Cross-Functional Collaboration
- Change Management
- Inventory Control
- Attention to Detail
Certification
CPR Certified (Infant and Adult)
CPO (Certified Pool Operator)
Timeline
Facility Operations Leader
Lifetime
10.2024 - Current
Director of Operations
Animal Supply Company
06.2023 - 07.2024
Director of Inventory Management
Animal Supply Company
08.2022 - 06.2023
Inventory Control Manager
Animal Supply Company
11.2016 - 09.2022
Assistant Branch Manager
Animal Supply Company
12.2015 - 11.2016
Multiple
Animal Supply Company (Formerly RFG Distributing)
12.2004 - 12.2015
Bachelor of Science - Bio Chemistry
University of Minnesota
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