Minjinsor Erkhembulgan
Ulaanbaatar,Mongolia
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Assistant Director of Rooms Division
Sofitel Munich Bayerpost
Munich, Germany
2026.01 - 2026.05
- Led the development of strategic plans to drive business growth.
- Assisted in developing annual budgets whilst monitoring expenditure.
- Mitigated risks by implementing robust compliance measures.
- Facilitated internal audits, maintaining financial transparency.
- Coordinated with department heads, enabling clear communication flow.
- Managed team schedules and deadlines for optimised productivity.
- Identified areas of improvement in processes, leading to enhanced productivity.
- Coordinated cross-functional teams for successful project execution.
- Organised board meetings for effective decision-making processes.
FRONT OFFICE ASSISTANT DIRECTOR
Sofitel München Bayerpost
München, Germany
2024.09 - 2025.12
- Managed front desk operations, ensuring smooth workflow.
- Ensured high-quality customer service with professional communication skills.
- Resolved customer complaints for improved satisfaction rates.
- Scheduled appointments using organisational software tools, minimising conflicts and overlaps.
- Facilitated effective inter-departmental communication, enhancing collaboration efforts.
- Trained new hires on office protocols, fostering an environment of learning and growth.
- Assisted in compiling monthly reports, supporting administrative tasks across departments.
- Assisted in organising corporate events for team building activities.
- Contributed to team brainstorming sessions for problem solving and idea generation.
FRONT OFFICE SUPERVISOR
Novotel München Messe
Munich, Germany
2023.03 - 2024.09
- Maintained professional work environment with effective supervision of front office team.
- Trained new employees to ensure adherence to hotel standards and practices.
- Conducted regular performance assessments for continual improvement of personnel skills.
- Streamlined check-in and out processes to enhance guest experience.
- Handled complaints, resulting in resolved issues and satisfied guests.
- Managed bookings and reservations to eliminate overbooking incidents.
- Coordinated room assignments for optimal utilisation of resources.
- Improved efficiency by implementing new administrative procedures.
- Resolved conflicts amongst team members, fostering a harmonious work environment.
FRONT OFFICE AGENT
Novotel München Messe
München
2022.06 - 2023.03
Hotel Specialist Apprentice
Novotel München Messe
Munich, Germany
2019.08 - 2022.06
- Developed practical skills for enhanced productivity through hands-on training.
- Took initiative in learning new techniques, leading to improved performance.
- Collaborated effectively with team members to complete projects on schedule.
- Assisted senior staff members for better project execution.
- Strengthened understanding of business operations by actively listening during briefings and trainings.
- Undertook additional responsibilities willingly, displaying commitment towards job role.
- Observed safety protocols consistently, ensuring a risk-free workplace.
Internship
Maritim Hotel
Munich, Germanz
2019.07 - 2019.08
Education
Bachelor of Arts - Hotel Industry Expert
Städtische Berufsschule für das Hotel, Gaststätten- und Braugewerbe
Munich, Germany 2019.09 - 2022.07
Skills
- MS Office (Word, Excel, PowerPoint)
- MS Office (Word, Excel, PowerPoint)
- Outlook
- Product lifecycle
- Revenue management
- Process Improvement
- Client presentations and negotiations
- Leadership excellence
- Employee mentorship
- Influential networking
- Vision creation
- Opera software expertise
- Opera software expertise
SPRACHKENNTNISSE
German
Native
English
Fluent
Russian
Elementary
Mongolian
Native
Timeline
Assistant Director of Rooms Division
Sofitel Munich Bayerpost
2026.01 - 2026.05
FRONT OFFICE ASSISTANT DIRECTOR
Sofitel München Bayerpost
2024.09 - 2025.12
FRONT OFFICE SUPERVISOR
Novotel München Messe
2023.03 - 2024.09
FRONT OFFICE AGENT
Novotel München Messe
2022.06 - 2023.03
Bachelor of Arts - Hotel Industry Expert
Städtische Berufsschule für das Hotel, Gaststätten- und Braugewerbe
2019.09 - 2022.07
Hotel Specialist Apprentice
Novotel München Messe
2019.08 - 2022.06
Internship
Maritim Hotel
2019.07 - 2019.08