Miriam Isaac
Saint Paul,MN
Summary
Dynamic program management leader with a proven track record of driving operational excellence and delivering successful large-scale initiatives. Expertise in aligning projects with organizational goals while fostering collaboration and adaptability across teams. Skilled in strategic planning, risk management, and process improvement, consistently ensuring project objectives are met and exceeded. Committed to leveraging innovative solutions to enhance efficiency and achieve sustainable results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Program Management
OneOme
01.2024 - Current
- Directed enterprise precision medicine programs with large health plans and PBMs, including a 3-year population testing program with 10K+ members.
- Oversaw end-to-end EHR integrations into Epic Genomics, resulting in 40% revenue growth (2023–2025).
- Managed project managers, internal teams, and vendor relationships, ensuring successful delivery and process improvements.
- Successfully completed the 2025 SOC 2 audit.
- Led RFP, contracting, and rollout of Salesforce portal, training internal teams.
- Senior Program Manager (2022 – 2024)
Program Manager
Bind Benefits
01.2020 - 01.2022
- Coordinated cross-functional projects, including B2C marketing campaigns to 100K+ members.
- Implemented systematic processes for testimonial collection and knowledge management.
- Managed vendor relationships and optimized workflow and member engagement initiatives.
Senior Project Manager
Prime Therapeutics
01.2015 - 01.2020
- Managed 6–8 enterprise projects annually, ensuring KPIs and quality standards.
- Directed cross-functional teams of 10–50 across Network Management, Provider Relations, and PMO.
- Oversaw data migrations, system upgrades, and payer implementations.
- Led quality initiatives to improve patient adherence and Health Plan STAR ratings.
Project Manager – Software Implementations
MatrixCare
01.2012 - 01.2015
- Led migration of 500+ clients from legacy software, managing team of 62.
- Oversaw multiple client-facing projects, ensuring delivery and strategic alignment.
- Developed training programs for new project managers, enhancing consistency.
Project Manager
Health Services Consultants
01.2011 - 01.2012
- Opened new satellite office generating ~$100K revenue.
- Expanded training offerings to video and online modules.
Education
MBA - Project Management Concentration
Keller Graduate School of Management
St. Louis Park, MN09.2011
Bachelor of Science - Management Information Systems, Minor: Business Administration
Minnesota State University
Mankato, MN2002
Skills
- Microsoft Project
- Smartsheet
- JIRA
- Confluence
- Workday
- Slack
- Lucidchart
- Microsoft Office Suite
- SharePoint
- Visio
- Google Suite
- Mondaycom
- Dropbox
Websites
Core Competencies
- Program & Project Management
- KPI & Performance Management
- Cross-Functional Leadership
- Vendor & Partner Management
- Strategic Planning & Execution
- Process Improvement & Governance
- Risk Identification & Mitigation
- Executive & Stakeholder Communication
- Healthcare & PBM Program Delivery
- Multi-Project Management
Affiliations
- PMI-MN Chapter, President-Elect & COO (2025); Board Member (2019–Present)
- Uniting Distant Stars, Inc., Board President (2017–2019)
- Minnesota International NGO Network, Board Member (2011–2017)
Certification
- PMP - Project Management Professional
- CSM - Certified Scrum Master
Timeline
Director of Program Management
OneOme
01.2024 - Current
Program Manager
Bind Benefits
01.2020 - 01.2022
Senior Project Manager
Prime Therapeutics
01.2015 - 01.2020
Project Manager – Software Implementations
MatrixCare
01.2012 - 01.2015
Project Manager
Health Services Consultants
01.2011 - 01.2012
MBA - Project Management Concentration
Keller Graduate School of Management
Bachelor of Science - Management Information Systems, Minor: Business Administration
Minnesota State University