Miroslav Cakalo
Saint Paul
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Class A CDL Truck Driver
Truckland Inc
Las Vegas
01.2018 - 06.2025
- Monitored road conditions and planned routes accordingly while minimizing travel time.
- Provided courteous service to customers during pickup and delivery transactions.
- Reported any mechanical issues or incidents to maintenance staff for repair or service.
- Transported goods safely and efficiently over varying distances, ensuring compliance with traffic laws and safety regulations.
- Adhered to safety protocols at all times while driving both on-highway and off-road environments.
- Attended regular safety meetings as part of ongoing training program.
- Maintained accurate records of hours worked, miles driven, fuel usage and other required documentation.
- Performed pre-trip inspections on vehicles, including brakes, tires and lights.
- Inspected truck for defects and safe operating condition before each trip.
- Demonstrated knowledge of defensive driving techniques when navigating difficult terrain or adverse weather conditions.
- Followed delivery schedules and communicated delays or issues to dispatchers.
- Ensured proper securement of loads prior to departure from warehouse facility.
- Responded promptly to customer inquiries regarding shipping status or product availability.
- Communicated regularly with dispatchers regarding deliveries, route changes, traffic updates and other relevant information.
- Adhered to all applicable rules and regulations governing the transportation industry.
- Complied with hazardous materials handling requirements as mandated by law.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Conducted daily DOT pre-trip inspections according to set checklist.
Banquet Setup Manager
Wynn and Encore
Las Vegas
01.2011 - 01.2018
- Provided guidance to banquet staff regarding proper etiquette when handling guests' requests or complaints.
- Researched alternative sources for cost savings on supplies or equipment used in banquets or special events.
- Managed post-event cleanup operations ensuring that all tables were cleared off promptly after the conclusion of an event.
- Oversaw the practical aspects of banquet and event execution, ensuring smooth operations and high standards.
- Organized storage areas for equipment and supplies used in banquets according to established procedures.
- Directed all pre-event activities such as setting up audio and visual systems, placing name cards at tables.
- Conducted periodic check-ins with clients throughout the event process to ensure their satisfaction with services provided.
- Proactively identified potential problems before they occurred by anticipating customers' needs ahead of time.
- Developed a detailed plan for each event including room layout, staffing requirements and timeline for completion of tasks.
- Assisted in training new hires on policies related to banquet setup operations.
- Collaborated closely with catering teams on menu selections, seating arrangements and other details related to the event.
- Supervised the setup of tables, chairs, linens, decorations and other equipment in accordance with event specifications.
- Maintained inventory of supplies and equipment used in banquets and special events.
- Coordinated with catering staff on food preparation, presentation and delivery during events.
- Resolved any issues related to banquet setup by communicating effectively with supervisors, vendors and other stakeholders.
- Performed daily inspections of meeting rooms to ensure cleanliness, safety and orderliness prior to setup.
- Monitored banquet staff performance to ensure adherence to established standards of service quality.
- Hired and trained staff and new hires according to company policy and regulations.
- Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
- Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
- Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
Bartender
Wynn and Encore
Las Vegas
01.2007 - 01.2011
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Crafted and served beverages with precision to enhance customer satisfaction.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Attended regular training sessions to stay updated on new products or trends.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Stocked ice bins and coolers as needed throughout shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
Maintenence
Jr Simplot
Grand Forks
01.2002 - 01.2007
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed routine maintenance and repair.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted testing of software and systems to ensure quality and reliability.
- Performed preventative and routine maintenance on various equipment.
Education
Red River
Grand Forks, NDSkills
- Route optimization
- Vehicle inspection
- Hazardous materials handling
- Defensive driving
- DOT compliance
- Customer relationship management
- Safety protocol adherence
- Inventory management
- Maintenance reporting
- Effective communication
- Problem solving
- Mixology
- Beverage knowledge
- Customer interaction
- POS operation
- Event coordination
- Logistics management
- Equipment maintenance
- Preventative maintenance
- Technical troubleshooting
- Parts ordering
- Safety compliance
- Team coordination
- Conflict resolution
- Time management
- Training and development
- Motor controls
- Tool management
- Troubleshooting skills
- Customer service training
- Team collaboration
- Attention to detail
- Staff supervision
- Account updating
- Microsoft outlook
- Clerical support
- Customer relationship management (CRM)
- Computer proficiency
- Hospitality and accommodation
- Senior leadership support
- Technical support
- Adaptive team player
- Refunds processing
- Customer education
- Exchange coordination
Languages
English
Full Professional
Serbian
Professional
Timeline
Class A CDL Truck Driver
Truckland Inc
01.2018 - 06.2025
Banquet Setup Manager
Wynn and Encore
01.2011 - 01.2018
Bartender
Wynn and Encore
01.2007 - 01.2011
Maintenence
Jr Simplot
01.2002 - 01.2007
Red River