Mitchell Sissala
Otsego
Summary
Dynamic professional with a proven track record at Salvation Army Thrift Store, enhancing team performance and leadership skills. Excelled in customer service and quality management, mentoring staff, and streamlining inventory processes. Skilled in technical applications and fostering a creative, meticulously clean work environment. Achieved significant improvements in staff development and operational efficiency.
Overview
5
5
years of professional experience
Work History
Manager in Training
Salvation Army Thrift Store
08.2023 - 11.2024
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Oversaw tasks such as donations, the register, production in the back, pricing product, pushing product, and daily tasks like opening and closing the store.
Line Cook
Space Aliens
10.2022 - 05.2023
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Cashier
Target
08.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Brightened every customers day with my great attitude.
Donation Attendant
Salvation Army Thrift Store
01.2020 - 06.2021
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Prepared shipments of items for transport to alternate locations.
- Assisted in loading and unloading of transport trucks.
- Prepared tax receipts and accurately maintained log of received donations and donors.
- Collaborated with team members to manage high-volume donation periods, maintaining order and efficiency.
Education
High School Diploma -
Rogers Senior High
Rogers06-2023
Skills
- Technical skills
- Quality management
- Customer service
- Staff leadership
- Sales techniques
- Employee mentoring
- Very Creative
- Meticulously clean
Minnesota State High School League Silver Medal
I put in an entry during my Junior year, where students from all around the state put in their own entries. I ranked in the silver league along with several other people. I got a certificate, a medal, and a small silver pin as award.
Timeline
Manager in Training
Salvation Army Thrift Store
08.2023 - 11.2024
Line Cook
Space Aliens
10.2022 - 05.2023
Cashier
Target
08.2021 - 10.2021
Donation Attendant
Salvation Army Thrift Store
01.2020 - 06.2021
High School Diploma -
Rogers Senior High
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