MJ Peters
Minneapolis
Summary
Dynamic Medical Administrative Assistant with a proven track record at Saunders Therapy Centers, excelling in data entry and communication. Recognized for enhancing patient satisfaction through exceptional service and attention to detail. Strong team leadership skills complemented by CPR certification, ensuring a safe and efficient environment for both patients and staff.
Overview
3
3
years of professional experience
Work History
Medical Administrative Assistant
Saunders Therapy Centers
07.2024 - Current
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Scheduling patients to keep providers schedule full
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Completing Medical records in a timely manner
Seasonal Ride Operator
Valleyfair Amusement Park
05.2024 - 09.2024
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Followed posted height and age restrictions and denied access if needed
- Watched guest behavior for safety concerns
- Shut down rides that I noticed needed a maintenance call, or weather emergency.
- Demonstrated proper use of safety harnesses and other safety equipment.
Seasonal Actor
The Haunting Experience
09.2023 - 10.2023
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Convincing customers and scaring them.
- Used body language, facial expressions and vocal techniques to convey messages.
- Putting together costumes and makeup
- Helping management/ coworkers make it a safe environment
Supervisor/ Coffee Barista
Caribou Coffee
10.2022 - 06.2023
- Prepared and served coffee, expresso drinks, blended coffees and teas
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Business
SSI Agency
Red Wing Highschool
Red Wing, MN2018
Skills
- Multi-line phone systems
- Data entry efficiency
- CPR certification
- Communication
- Team leadership
- Friendly, positive attitude
- Attention to detail
Accomplishments
Reiki Level Two Master - Mastering in energy and trauma healing - holistic healing
Timeline
Medical Administrative Assistant
Saunders Therapy Centers
07.2024 - Current
Seasonal Ride Operator
Valleyfair Amusement Park
05.2024 - 09.2024
Seasonal Actor
The Haunting Experience
09.2023 - 10.2023
Supervisor/ Coffee Barista
Caribou Coffee
10.2022 - 06.2023
Business
SSI Agency
Red Wing Highschool
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