Mohamed Ouali Haddad
Minneapolis,MN
Summary
Highly motivated and independent professional with a positive mindset and a determination to succeed. Skilled in problem-solving, adept at analyzing tasks and finding innovative solutions without constant supervision. Ability to think critically and take autonomous action to efficiently tackle even the most difficult tasks.
Overview
5
5
years of professional experience
Work History
Appliance Repair Technician
Centerpoint Energy Inc
09.2023 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs.
- Gave accurate and detailed quotes to customers prior to starting work.
- Diagnosed issues with appliances and made repairs.
- Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
Medical Assembler
Medtronic
02.2023 - 09.2023
- Contributed to a reduction in product defects through meticulous attention to detail during the assembly process.
- Assisted in the training of new employees on proper assembly techniques, fostering a supportive work atmosphere.
- Increased production efficiency through consistent collaboration with team members in a fast-paced environment.
- Visually inspected devices for defects and placed defective items into reject bin.
- Applied blank labels to devices, packaged and sealed items before sending for quality review.
- Ensured timely delivery of medical devices by consistently meeting or exceeding established production goals.
Package Handler – Yard Switcher
Fed Ex Ground
11.2021 - 02.2023
- I was responsible for warehouse duties including the movement of trailers to and from the unload / load doors and throughout the yard
Construction / general laborer
06.2020 - 06.2021
- I was performing various manual tasks to support construction projects including loading and unloading tools or raw materials, assembling scaffolding or other equipment, digging or filling in pits, and removing debris
- I worked under the supervision of a contractor and had to work in different weather conditions and locations
Education
Bachelor degree & Master degree - Linguistics
Mouloud Mammeri University of Tizi
Algeria01.2019
High school diploma -
Tizi N'tleta High School
Algeria01.2013
Skills
- Multiple Languages
- Teamwork
- Installation procedures
- Multimeter usage
- Diagnosing problems
- Refrigeration systems
- Bascom turner gas detector
- Mechanical aptitude
- Repair cost estimation
- Performing maintenance
- Repairing units
- Hand tools proficiency
- Mechanical Knowledge
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Appliance Repair Technician
Centerpoint Energy Inc
09.2023 - Current
Medical Assembler
Medtronic
02.2023 - 09.2023
Package Handler – Yard Switcher
Fed Ex Ground
11.2021 - 02.2023
Construction / general laborer
06.2020 - 06.2021
Bachelor degree & Master degree - Linguistics
Mouloud Mammeri University of Tizi
High school diploma -
Tizi N'tleta High School
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