Mohamed Yasin
Minneapolis
Summary
Adept at crisis intervention and multitasking, my tenure at United Providers LLC honed my ability to enhance client well-being and safety, achieving a significant improvement in client satisfaction. Leveraging strong communication and problem-solving skills, I excel in fast-paced environments, consistently delivering results beyond employer expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housing Case Manager
Brightstep Wellness LLC
10.2024 - Current
- Oversaw housing plans for over 15 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Maintained database of housing resources, landlords and management companies.
- Managed cases of homeless and at-risk clients receiving social or community service support.
- Advocacy: Working with community resources to prevent eviction and support housing retention.
- Kept case files updated, accurate and aligned with requirements.
- Problem-solving: Identifying and resolving challenges related to housing and client needs.
Overnight Direct Support Professional
United Providers LLC
01.2024 - Current
- Followed care plan and directions to administer medications.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients get in and out of beds and wheelchairs.
- Consulted with client care team to continually update care plans.
Direct Support Professional
Loyal home healthcare LLC
03.2023 - 08.2023
- Assisted individuals in development of social skills to become integrated in community.
- Contributed to case reviews of client status and progress.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Enhanced patient wellbeing by supporting participation in recreational activities.
Security Officer
Unparalleled Security
11.2022 - 02.2023
- Monitored CCTV systems to ensure safety and security of premises.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Maintained high levels of alertness throughout shifts.
Cashier
Hilltop Groceries and Meat Market
03.2019 - 08.2022
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
Cart Attendant
Sam Club
06.2018 - 11.2019
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
- Implemented safety protocols to prevent accidents in cart usage areas.
- Performed routine checks and minor maintenance on carts.
- Assisted in the opening and closing procedures of the facility, including securing carts.
Education
High School Diploma -
Fridley High School
06-2019
Skills
- Crisis intervention
- Appointment scheduling
- Verbal and written communication
- Decision-making support
- Client support
- Multitasking and organization
- Problem-solving
Certification
- Comptia Security + 2022
Languages
English
Professional
Somali
Professional
Education and Training
other
Timeline
Housing Case Manager
Brightstep Wellness LLC
10.2024 - Current
Overnight Direct Support Professional
United Providers LLC
01.2024 - Current
Direct Support Professional
Loyal home healthcare LLC
03.2023 - 08.2023
Security Officer
Unparalleled Security
11.2022 - 02.2023
Cashier
Hilltop Groceries and Meat Market
03.2019 - 08.2022
Cart Attendant
Sam Club
06.2018 - 11.2019
High School Diploma -
Fridley High School
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