Mohammed Abdelaal
Minneapolis
Summary
Dynamic biomedical engineering intern at Medtronic, adept in computational modeling and innovation, with a proven track record in enhancing product design and customer service excellence. Skilled in interdisciplinary communication and critical thinking, I excel in fast-paced environments, demonstrating bilingual fluency and a customer-centric approach. Achievements include significant contributions to medical device advancements and customer satisfaction improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Biomedical Engineering Intern
Medtronic
06.2023 - Current
- Utilized extensive background knowledge and expertise in engineering methodologies to solve design problems according to schedule.
- Maintained strict adherence to laboratory guidelines and regulations, verifying safety and protective procedures.
- Developed and executed experiments to determine functional attributes of prosthetic product.
- Inspected laboratory and manufacturing equipment and immediately sent non-working devices out for repair.
- Coordinated activities integrating engineering, medical and science requirements for implementation by flight crew.
Sales Associate
T-Mobile
12.2020 - 10.2022
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Seasonal Landscaper
Greener Lawns
06.2020 - 10.2020
Apple Specialist
Best Buy
09.2018 - 06.2020
- Cross-trained and backed up other customer service managers.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigated and resolved customer inquiries and complaints quickly.
- Investigated and resolved accounting, service and delivery concerns.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Trained staff on operating procedures and company services.
Education
High School Diploma -
Spring Lake Park
Spring Lake Park06-2020
Bachelor of Science - Biomedical Engineering
University of Minnesota
Minneapolis, MN04-2020
Skills
- Innovation and creativity
- Computational modeling
- Interdisciplinary communication
- Computer-aided design
- Critical thinking
- Bilingual fluency in Arabic
- Bilingual fluency in Sudanese
- Public speaking
- Organization
- Customer service
- Calm under pressure
Certification
EMT Trained (Responder)
Languages
Arabic
Native or Bilingual
Sudanese
Native or Bilingual
Timeline
Biomedical Engineering Intern
Medtronic
06.2023 - Current
Sales Associate
T-Mobile
12.2020 - 10.2022
Seasonal Landscaper
Greener Lawns
06.2020 - 10.2020
Apple Specialist
Best Buy
09.2018 - 06.2020
EMT Trained (Responder)
High School Diploma -
Spring Lake Park
Bachelor of Science - Biomedical Engineering
University of Minnesota
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