Mollie Wright
St. Paul
Summary
Strategic product leader with extensive experience defining and scaling platform-based products in marketplace and enterprise environments. Successfully launched fulfillment capabilities that drove significant revenue growth and enhanced user experiences through scalable, intuitive tools designed for complex ecosystems.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Staff Product Manager, Fulfillment Marketplace
Etsy
2021.01 - Current
- Defined and launched net-new fulfillment platform capabilities (0-1), driving $50M in incremental GMS and measurable conversion lift.
- Led product vision for global fulfillment transit time model, partnering with Engineering, Data Science, and Design to deliver scalable improvements contributing to $36M in annual GMS impact through enhanced workflows.
- Owned success metrics across activation, adoption, and revenue performance; drove experimentation and A/B testing strategy.
- Partnered with applied scientists to operationalize ML-driven models into customer-facing features, enhancing agent efficiency and integrating automation.
- Researched customer needs and trends in online selling to inform product development.
- Conducted qualitative seller discovery, synthesizing marketplace pain points into product narratives and testable hypotheses for agent tools.
- Translated operational needs into platform-level solutions for diverse seller segments, eliminating bespoke builds.
- Influenced and aligned cross-functional stakeholders through clear storytelling, executive presentations, and roadmap visioning.
Senior Product Manager
Best Buy Health
2020.01 - 2021.01
- Presented product direction to senior leadership, translating technical execution into business outcomes for improved customer experiences and workflow products.
- Led two agile teams delivering 12 customer journey workflows; optimized system complexity and deprecated 25 low-impact campaigns.
- Established OKRs and capacity planning, prioritizing cross-functional initiatives within first 30 days to streamline operations.
- Defined roadmap for migration from legacy systems to Salesforce-based platform, enabling distributed marketing and operational teams to enhance customer experiences.
Senior Product Owner / Lead Product Owner
Target
2012.01 - 2020.01
- Defined multi-year product vision for retiring legacy systems and implementing scalable, role-based workflows for distributed teams, enhancing operational effectiveness.
- Led enterprise platform modernization serving 300K+ internal users across 1,900+ stores, enhancing agent experiences with intuitive workflows.
- Led cross-functional teams (Engineering, UX, Data) to deliver platform enhancements resulting in $11M+ annual cost savings.
- Drove ecosystem expansion initiatives through loyalty platform development, contributing to $20M YOY revenue growth.
- Presented product strategy to executive stakeholders and acted as product ambassador during multi-year rollout, aligning customer experience standards with workflows.
- Built and validated MVP solutions through end-user testing and rapid iteration in ambiguous environments, ensuring close alignment with user experiences.
Education
Bachelor of Science - Business Administration And Management
University of MN
Saint Paul, MN2005-01
Skills
- Product Management
- Product Lifecycle
- Roadmap Development
- User-Centric Design
- User Experiences
- User Research
- Market research
- Agile methodology
- Sprint planning
- User story mapping
- A/B testing
- JIRA software
- Roadmapping tools
- SaaS
- B2B
- AI Integration
- Automation
- CX
- Case Management
- Cross-functional Leadership
Certification
ICP-PO Agile Product Owner
Timeline
Staff Product Manager, Fulfillment Marketplace
Etsy
2021.01 - Current
Senior Product Manager
Best Buy Health
2020.01 - 2021.01
Senior Product Owner / Lead Product Owner
Target
2012.01 - 2020.01
Bachelor of Science - Business Administration And Management
University of MN