- Team Sports
- Gym Workouts
- Pilates
- Gardening
- Volunteering
- Running
- Participating in fundraising events to support local charities, schools, or community projects
- Fundraising Events
- Creative Writing
- Church missionary program
Molly Bagwell-Katalinich
Minneapolis
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
3
3
years of professional experience
Work History
Host
Malt Shop
06.2021 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Organized, stocked and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Delivered pick-up and curbside orders to guests.
Grocery Bagger
Lunds & Byerlys
03.2020 - 05.2020
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
No Degree - Journalism
University of Minnesota
Minneapolis, MN05-2028
High School Diploma -
Academy of Holy Angels
Richfield, MN06-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Telephone reception
- Front of house organization
- Greeting guests
- Complaint handling
- Front-of-house organization
- Hospitality and accommodation
Interests
Timeline
Host
Malt Shop
06.2021 - 11.2022
Grocery Bagger
Lunds & Byerlys
03.2020 - 05.2020
No Degree - Journalism
University of Minnesota
High School Diploma -
Academy of Holy Angels
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