MOLLY BOWDITCH
Saint Paul
Summary
Empathic and collaborative professional dedicated to assisting individuals in overcoming challenges. Proven track record in building supportive relationships through strong communication and interpersonal skills as a peer support specialist. Accomplished in delivering exceptional customer service and fostering teamwork. Reliable and dedicated, excelling in both independent and team environments.
Overview
11
11
years of professional experience
Work History
Recovery Specialist
EOSIS
MAHTOMEDI
12.2025 - Current
- Monitored client progress and adjusted treatment plans to support individual recovery goals.
- Provided support to individuals in recovery from substance abuse and other mental health issues.
- Facilitated positive behavior changes through motivational interviewing, fostering client engagement.
- Audited recovery procedures for regulatory compliance, enhancing program integrity.
Customer Service Consultant
LGC
01.2022 - Current
- Handled escalated customer inquiries, delivering satisfactory resolutions and enhancing customer satisfaction
- Built positive relationships with customers through prompt responses and friendly service
- Managed multiple tasks simultaneously, ensuring accuracy in all interactions
Bakery Production Worker
Kwik Trip
01.2017 - 01.2019
- Trained new bakery staff on equipment use and safety procedures to foster a safe working environment.
- Received and stored ingredients and supplies following safety procedures to maintain compliance.
- Organized storage areas to enhance efficiency in supply retrieval.
Associate
Panera Bread
01.2016 - 01.2017
- Managed daily operations and ensured smooth workflow in a fast-paced environment.
- Adjusted priorities and tasks to meet daily business needs, ensuring smooth operations.
- Trained new team members on food preparation and customer service standards.
- Fostered collaborative work environment through professional and positive attitude.
- Maintained cleanliness and organization of the dining area and kitchen spaces.
Kitchen Production Worker
People's Food Co-op
01.2015 - 01.2017
- Achieved daily production goals by creating complex organic recipes that met customer demands
- Ensured safe machine operation by adhering to OSHA standards and maintaining a safe work environment
- Met critical deadlines through commitment to overtime during peak activity periods
Education
Bachelor of Arts - Psychology
Bethel University
Saint Paul, MN08-2026
Business Certificate -
Duluth Business University
Duluth01-2006
Skills
- Client relations
- Customer service
- Call center experience
- Conflict resolution
- Problem Solving
- Adaptability
- Documentation
- Inventory tracking
- Peer support
- Relationship building
Timeline
Recovery Specialist
EOSIS
12.2025 - Current
Customer Service Consultant
LGC
01.2022 - Current
Bakery Production Worker
Kwik Trip
01.2017 - 01.2019
Associate
Panera Bread
01.2016 - 01.2017
Kitchen Production Worker
People's Food Co-op
01.2015 - 01.2017
Bachelor of Arts - Psychology
Bethel University
Business Certificate -
Duluth Business University