Molly Hentz
Pine Island
Summary
Dedicated Care Team Assistant with over 17 years of experience in healthcare settings. Expertise in coordinating patient arrivals and logistics, ensuring effective communication among medical teams. Strong commitment to patient confidentiality and promoting a responsive, team-oriented environment. Almost 27 years of Mayo Employment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Care Team Assistant
Mayo Clinic
Rochester, MN
05.2008 - Current
- ·Coordinate patient arrivals and documentation for trauma, stroke and Stemi protocols
- Facilitate transportation logistics and support paging services for medical teams
- Promote a responsive, team-oriented environment for staff and patients.
- Assisted physicians in telemedicine consultations, ensuring effective communication with hospitals, nursing homes, and nurse advice lines to optimize patient outcomes.
HTM Scanning
Mayo Clinic
Rochester, MN
08.2003 - 05.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated meticulous attention to detail and accuracy in all tasks.
- Ensured strict adherence to confidentiality protocols in all communications.
Completion Desk
Mayo Clinic
Rochester, MN
07.1999 - 08.2003
- Ensured meticulous charting of patient visits to uphold quality standards.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
General Studies
Rochester Community And Technical College
Rochester, MNCertificate - Travel Hospitality And Airline Hotel Operations
McConnel Travel School
Minneapolis, MN06-1995
Skills
- BLS Certified
- AVADE Training
- Patient confidentiality
- Works well in team environments
- Knowledge of Mayo Systems such as EPIC
- Adheres my Mayo Policies
Certification
BLS Certified
Timeline
Care Team Assistant
Mayo Clinic
05.2008 - Current
HTM Scanning
Mayo Clinic
08.2003 - 05.2008
Completion Desk
Mayo Clinic
07.1999 - 08.2003
General Studies
Rochester Community And Technical College
Certificate - Travel Hospitality And Airline Hotel Operations
McConnel Travel School