- Led nationwide home-use testing programs to collect consumer insights that informed product formulation and product claims.
- Designed and executed consumer research studies supporting new product innovation from concept through commercialization.
- Planned and analyzed qualitative and quantitative consumer testing programs to inform product development.
- Synthesized consumer feedback into actionable recommendations for Product Development, Marketing and Executive Leadership.
- Managed virtual and in-person consumer evaluations, ensuring consistent research methodology and high-quality data collection.
- Developed testing protocols and standardized research processes, enhancing data quality and supporting operational efficiency.
- Identified consumer trends and unmet needs, uncovering product opportunities through continuous testing initiatives.
- Partnered closely with cross-functional teams including Product Development, R&D, Packaging, Education and Marketing.
- Trained junior staff on testing methodologies and best practices.
6 years leading consumer research programs
- Designed and facilitated nationwide Home Use Tests (HUTs)
- Moderated virtual consumer testing sessions
- Performed hands-on product evaluations, collecting direct feedback from participants.
- Recruited and managed diverse consumer panels
- Collected, analyzed and interpreted consumer feedback
- Delivered insight-driven recommendations influencing product development decisions
- Created executive-ready reports translating research into business opportunities