Molly L. Roethler
Nerstrand
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Detail-oriented individual with exceptional communication skills and a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
ISA World Strides
01.2025 - 05.2025
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Communicated product information with confidence and educated consumers about company.
- Inspired individuals to study abroad and expand their educational horizons to include a new cultural experience.
Banquet Server
The Garden Wedding and Event Center
08.2024 - 01.2025
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Team Lead/Barista
Hideaway Coffeehouse and Winebar
10.2020 - 01.2025
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Starbucks
12.2023 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cemetery Floral Caretaker
Self-employeed
05.2019 - 09.2022
- Expanded clientele base by generating new leads and fostering beneficial partnerships within the community.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on floral status.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Self managed my own hours and was always aware of my workload to ensure the florals were properly taken care of in a timely manner.
Education
Bachelor of Arts - English, Secondary English Education
University of Minnesota Duluth
Duluth, MN05-2027
High school Diploma -
Northfield High School
Northfield, MN06.2023
Skills
- Decision-making
- Social media management
- Customer service
- Exceptional communication
- Writing techniques
- Reading comprehension
- Cross-cultural communication
- Problem-solving aptitude
- Literary analysis
Languages
English
Native language
Spanish
Upper intermediate
B2
ASL
Elementary
A2
Timeline
Brand Ambassador
ISA World Strides
01.2025 - 05.2025
Banquet Server
The Garden Wedding and Event Center
08.2024 - 01.2025
Barista
Starbucks
12.2023 - 03.2024
Team Lead/Barista
Hideaway Coffeehouse and Winebar
10.2020 - 01.2025
Cemetery Floral Caretaker
Self-employeed
05.2019 - 09.2022
Bachelor of Arts - English, Secondary English Education
University of Minnesota Duluth
High school Diploma -
Northfield High School
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