Molly Schaufler
Hanover,MN
Summary
I am a dedicated healthcare leader with a focus on supporting providers and clinical teams in a multi-specialty environment to enhance patient care within our community. My proactive approach, commitment to improving clinical processes, and ambition to expand services position me well to contribute effectively as a Specialty Clinic Manager, fostering growth and transformation in healthcare.
Overview
13
13
years of professional experience
Work History
Clinical Services Supervisor
Allina Health Buffalo Specialty Clinic
Buffalo, MN
09.2020 - Current
- Leads and supports more than 18 different specialties in the ambulatory setting
- Supervises and understands the scope of practice of patient care delivery by staff, including CMAs, LPNs
- RNs, Athletic Trainers, Provider Coordinators
- Leads Daily Huddles to ensure business, clinical and physician teams have the tools and resources required for patient care and to accomplish clinical objectives
- Maintains a strong commitment to quality, safety and patient experience by emphasizing High Reliability Organization (HRO) principles
- Participates and/or leads deployment of system-wide initiatives utilizing effective change management
- Hires, manages, leads and engages staff to effectively drive performance to support patient care and clinical objectives
- (Employee satisfaction scores were 80% in 2023, with 9 out of 9 categories above U.S
- Healthcare norm)
- Ensures effective orientation processes and clinical training to enable staff to operate at the top of their licensure or certification for optimal clinical outcomes
- Collaborates with site leadership and clinical service lines to: build and implement new strategic initiatives, onboard new providers and expand services, which have included, orthopedics, allergy, dermatology, physical medicine and rehabilitation, gastroenterology, urology, and Minnesota perinatology, open a new facility, specializing in sleep medicine
- Collaborates with Supply Chain Management to ensure compliance with the clinical operations budget
- Builds and retains engaged staff by utilizing employee engagement data, tools and methods
- Supports and manages staff volumes based on service line metrics
- Partners with site leadership to develop, implement and evaluate patient care delivery and clinical outcomes by utilizing process improvement methodologies
- Utilizes patient experience and feedback to inform improvements and immediate recovery as needed
- Ensures compliance with regulatory and safety requirements, integrity and confidentiality of patient information and data, and maintains a safe environment for staff and patients
- Partners with the emergency preparedness & safety lead to conduct or observe drills, evaluate staff preparedness and proactively address gaps
Clinical Development Coordinator (CDC) - Clinical Services Supervisor
Allina Health Annandale and Cokato Clinics
Annandale & Cokato, MN
02.2017 - 09.2020
- Support, educate and recognize clinical staff in all areas of their day-to-day work
- Work in collaboration with CDCs to help implement Clinical Skills Days
- Guide the implementation and sustainment of new and existing workflows for clinical staff
- Led the Clinical Procedures Workgroup – creating standard work documents/job aids
- Transitioned to a supervisory position overseeing clinical staff, which includes 12 LPNs and CMAs, at two primary care clinics
- Serve as Safety Officer for the Clinics
- Build and manage day to day clinic schedules, monitor staffing ratios utilizing staffing dashboard
- Utilize a strong focus on Quality measures – implemented new processes with clinical staff to better support this work
- Assist Primary Care RN with Post Hospital Calls, FCM, Proactive Outreach, Triage, and Nurse Visits
- Collaborate with Clinic Manager on Clinical Operations and proactively work to improve functions of the clinic
Registered Nurse
Allina Health New Graduate Residency Program & Allina Health Clinic Buffalo
Buffalo MN
07.2015 - 02.2017
- Rotated throughout Allina clinics while gaining experience in triage, refilling medications, patient teaching, nurse only visits, IV therapies and spending time in specialty clinic areas
- Participated in multiple academy days focusing on leadership qualities which included, change management, coaching, conflict resolution, leading people, and team engagement
- Acted as a resource for all clinical assistants, triaging, care management, patient education, with a primary focus on clinic quality measures
- Involved in and lead multiple workgroups focusing on implementation of the RN role within Allina Clinics (A3 Panel Management, A3 Post Hospital Follow Up/Proactive Outreach, and Transformative Nursing Trainer)
- Safety Officer/Emergency Preparedness Coordinator
- Member of the Whole Person Care Committee with the Buffalo Hospital
- Served as Be the Change Committee member
- Volunteered for the Buffalo Hospital Foundation Committee
Licensed Practical Nurse
Allina Health Clinic of St. Michael and Buffalo
St. Michael & Buffalo, MN
06.2013 - 07.2015
- Worked with a Family Practice provider while providing patient care support
- Administered therapies, patient phone calls, and rooming of patients
Nursing Assistant
Allina Health Buffalo Hospital
Buffalo, MN
11.2011 - 06.2013
- Responsible for the care of all patients in the medical/surgical unit:
- Assisted with daily cares, vital signs, ambulating, transferring, and working closely with a nurse to ensure patients received exceptional care
Education
Masters in Healthcare Administration -
The College of St. Scholastica’s MHA Program
12.2025
BSN Degree -
The College of St. Scholastica’s BSN Program
05.2018
Registered Nurse -
North Hennepin Community and Technical College
05.2015
Licensed Practical Nurse -
Northland Community and Technical College
05.2012
Skills
- Leadership
- Clinical Operations Management
- Quality & Process Improvement
- Staff Training & Development
Licensures & Certifications
- Certified Nursing Assistant
- Home Health Aide
- Basic Life Support
- Licensed Practical Nurse
- Registered Nurse
Continued Education
- Transformative Nursing Training Program with Allina, 12/01/15
- Career Advancement and Leadership Skills for Women in Healthcare through Harvard Medical School, 11/01/17
Timeline
Clinical Services Supervisor
Allina Health Buffalo Specialty Clinic
09.2020 - Current
Clinical Development Coordinator (CDC) - Clinical Services Supervisor
Allina Health Annandale and Cokato Clinics
02.2017 - 09.2020
Registered Nurse
Allina Health New Graduate Residency Program & Allina Health Clinic Buffalo
07.2015 - 02.2017
Licensed Practical Nurse
Allina Health Clinic of St. Michael and Buffalo
06.2013 - 07.2015
Nursing Assistant
Allina Health Buffalo Hospital
11.2011 - 06.2013
Registered Nurse -
North Hennepin Community and Technical College
Licensed Practical Nurse -
Northland Community and Technical College
Masters in Healthcare Administration -
The College of St. Scholastica’s MHA Program
BSN Degree -
The College of St. Scholastica’s BSN Program