Molly Strandmark
Pipestone
Summary
Dedicated professional experienced in customer service and multitasking. Delivered positive and memorable experiences through effective time management and interpersonal skills. Committed to contributing to organizational success in a growth-oriented environment.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Cna/hr
Riverview healthcare
Flandreau
06.2025 - 06.2026
- Managed phone inquiries during recruitment process to ensure smooth hiring of new employees.
- Supported residents with daily living activities and personal care to enhance their quality of life.
- Collaborated with team members to develop individualized care plans.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Responded promptly to patient call lights and requests to maintain high standards of care and satisfaction.
- Drafted job descriptions, updated organizational charts and maintained accurate records in HR system.
- Supported HR team members in developing effective recruiting strategies that meet organizational goals.
Administrative Assistant
Wayne's Tractor Repair
Marshall
05.2025 - 08.2025
- Processed incoming calls, generated invoices, and created work orders to ensure timely service delivery.
- Managed daily office operations for tractor repair service, ensuring efficient workflow and customer satisfaction.
- Prepared invoices and processed payments for services rendered.
- Prepared invoices and processed payments, facilitating accurate billing and cash flow management.
CNA - Certified Nursing Assistant
Sanford Health
Canby
09.2023 - 04.2025
- Provided nursing care to patients and residents by assisting with activities of daily living (ADLs), maintaining a hygienic environment, and promoting effective communication among healthcare team and family members.
DSP (Direct Support Professional)
VISTA CARE
Pierre
06.2023 - 09.2023
- Offers nursing care to patients and residents by assisting with activities of daily living (ADLs), ensuring a hygienic environment, and facilitating communication between the healthcare team and family members.
Collector
U.S. Bank
Marshall
06.2020 - 05.2022
- Oversees the evaluation and acquisition of written-off accounts to attain designated recovery objectives and ensure adherence to processes with reduced hazards. Guarantees alignment with pertinent internal guidelines, procedures, and regulatory mandates.
Assistant Branch Operations Coordinator
International quality homecare
Marshall
09.2018 - 03.2020
- Established home health services through coordination with families and case workers.
- Managed caregiver and client scheduling and staffing to ensure coverage and service quality.
- Created training materials for new staff, enhancing understanding of operational procedures and compliance.
- Facilitated communication between caregivers, clients, and management teams.
- Assisted in compliance with regulatory requirements for homecare operations.
- Developed strategies for improving operational efficiency and effectiveness.
- Coordinated initiation of home health services with families and case workers.
Education
LPN (College) -
Minnesota West
Canby, MN 08.2024 - 01.2026
High school diploma or GED -
Skills
- Patient care
- Patient safety
- Care documentation
- Communication skills
- Customer service
- Time management
- Complex problem solving
- Critical thinking
- Office administration
- Active listening
- Patient care
Certification
- Certified Medical Assistant
- BLS Certification
- CNA
- Class D
- CPR Certification
- Driver's License
Timeline
Cna/hr
Riverview healthcare
06.2025 - 06.2026
Administrative Assistant
Wayne's Tractor Repair
05.2025 - 08.2025
LPN (College) -
Minnesota West
08.2024 - 01.2026
CNA - Certified Nursing Assistant
Sanford Health
09.2023 - 04.2025
DSP (Direct Support Professional)
VISTA CARE
06.2023 - 09.2023
Collector
U.S. Bank
06.2020 - 05.2022
Assistant Branch Operations Coordinator
International quality homecare
09.2018 - 03.2020