Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Fischer

Rochester

Summary

Dynamic and dedicated professional with experience at Mayo Clinic, excelling in patient care and customer service. Proven ability to manage multiple tasks while ensuring patient satisfaction and safety. Strong communication skills and adept in problem-solving, consistently delivering high-quality support in fast-paced environments. Committed to enhancing the overall experience for clients and patients alike.

Overview

17
17
years of professional experience

Work History

Patient Care Assistant

Mayo Clinic
Rochester
10.2015 - Current
  • Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
  • Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
  • Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
  • Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
  • Maintained accurate records of patient care services provided.

Banquet Server

Kahler Grand Hotel & Marriott Hotel Rochester
Rochester
04.2016 - 09.2016
  • Set up stations for serving meals according to established guidelines.
  • Replenished buffet lines with fresh foods as needed.
  • Carried trays of food items from kitchen to dining areas.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Assisted with closing duties such as restocking supplies, wiping down surfaces.

Restaurant Server

Canadian Honker
Rochester
05.2008 - 07.2014
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Recorded orders accurately into the Point of Sale system.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Managed multiple tasks simultaneously while providing excellent customer service.

Education

Some College (No Degree) - Medical

Rochester Community And Technical College
Rochester, MN

Skills

  • Customer service
  • Communication skills
  • Time management
  • Problem solving
  • Verbal and written communication
  • Multitasking

Timeline

Banquet Server

Kahler Grand Hotel & Marriott Hotel Rochester
04.2016 - 09.2016

Patient Care Assistant

Mayo Clinic
10.2015 - Current

Restaurant Server

Canadian Honker
05.2008 - 07.2014

Some College (No Degree) - Medical

Rochester Community And Technical College
Monica Fischer