Monica Moore
Edina
Summary
Detail-oriented professional with expertise in customer service, medication management, and HIPAA compliance. Committed to enhancing patient care by effectively supporting healthcare teams and ensuring adherence to health standards. Motivated and dedicated to seeking opportunities to expand knowledge, strengthen skills, and contribute to success.
Overview
5
5
years of professional experience
Work History
House Manager
Jabez Living
Brooklyn Park, MN
02.2025 - Current
- Coordinated daily operations and schedules to ensure efficient household management.
- Developed and implemented household routines to enhance overall functionality.
- Assisted in maintaining a clean, organized, and safe living environment for residents.
- Provided support in budgeting and financial tracking for household expenses.
- Monitored inventory levels of supplies, ensuring timely replenishment as needed.
IHS Worker
Ehrnriter Care (ECCG)
Roseville, MN
09.2025 - 02.2026
- Assisted with daily patient care tasks, ensuring comfort and safety.
- Maintained cleanliness and organization of care environment to promote health standards.
- Supported healthcare staff by preparing necessary materials for patient treatments.
- Communicated effectively with patients to gather information and address concerns.
- Participated in training sessions to enhance knowledge of caregiving techniques and protocols.
Night Audit
Hyatt House
Bloomington, MN
06.2024 - 09.2025
- Streamlined the night audit process through thorough review and implementation of improved procedures.
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Trained new team members in night audit procedures, fostering a consistent approach to service standards across the department.
- Supported the training and onboarding of new hires to ensure they were well-equipped to handle hotel night audit tasks.
- Managed scheduling of night audit team, ensuring adequate coverage during high-traffic periods and providing flexibility to accommodate individual needs or requests.
Teacher
Everbrook Academy
Minnetonka, MN
01.2022 - 06.2024
- Implemented assessment strategies to track student progress and inform instructional decisions.
- Developed engaging lesson plans that fostered student interest and participation.
- Collaborated with parents to enhance student learning and address individual needs effectively.
- Incorporated technology tools to facilitate interactive learning experiences for diverse learners.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
Education
High School Diploma -
Roosevelt High School
Minneapolis, MNMAA - Medical Administration
Summit Academy OIC
Minneapolis, MN02-2026
Skills
- HIPAA compliance
- Billing & Coding
- Medication Management
- Attention to detail
- Patient care
- Customer service
- Patient education
- Type over 60 wpm
- Typing speed 60 wpm
Timeline
IHS Worker
Ehrnriter Care (ECCG)
09.2025 - 02.2026
House Manager
Jabez Living
02.2025 - Current
Night Audit
Hyatt House
06.2024 - 09.2025
Teacher
Everbrook Academy
01.2022 - 06.2024
High School Diploma -
Roosevelt High School
MAA - Medical Administration
Summit Academy OIC