Monica Ngetich
Shakopee
Summary
Dynamic professional with a strong background in direct support and program management at Fraser. Known for exceptional problem-solving and organizational skills, I effectively advocated for clients' needs and enhanced their independence. Committed to continuous improvement, I thrive in collaborative environments and maintain a positive attitude under pressure.
Overview
26
26
years of professional experience
Work History
Provider
Asai
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Assistant Program Manager
Fraser
02.2001 - 09.2025
- Worked with individuals with developmental disabilities.
Direct Support Professional
Partnerships for Minnesota Futures
01.2003 - 01.2023
- Advocated for clients' needs and preferences during team meetings and service reviews.
- Managed documentation of client activities, ensuring compliance with regulatory standards.
Direct Support Professional
LLS
01.2000 - 01.2003
- Provided individualized support to enhance client independence and life skills.
- Monitored client progress and adjusted support strategies based on evolving needs.
- Implemented behavior management techniques to promote positive interactions and reduce incidents.
Education
Bachelor of Science - Business Administration And Accounting
Nairobi Polytechnic
Nairobi, KE01-1991
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Calm under pressure
- Decision-making
Timeline
Provider
Asai
09.2025 - Current
Direct Support Professional
Partnerships for Minnesota Futures
01.2003 - 01.2023
Assistant Program Manager
Fraser
02.2001 - 09.2025
Direct Support Professional
LLS
01.2000 - 01.2003
Bachelor of Science - Business Administration And Accounting
Nairobi Polytechnic
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