Monica Perkins
Shakopee
Summary
Dynamic and reliable Nursing Station Technician at Fairview Ridges Hospital, skilled in patient care and documentation accuracy. Enhanced patient outcomes through effective teamwork and problem-solving. Proven ability to maintain organized environments while managing multiple tasks, ensuring high-quality support and compassionate care for patients.
Overview
27
27
years of professional experience
Work History
Nursing Station Technician
Fairview Ridges Hospital
10.2015 - Current
- Consistently upheld patient confidentiality by adhering to HIPAA regulations when handling sensitive documents and communicating with external parties.
- Maintained a clean and organized nursing station, ensuring a safe environment for patients and staff.
- Collaborated with interdisciplinary healthcare teams to create individualized care plans for patients, resulting in improved outcomes.
- Assisted nurses with wound care, vital signs monitoring, and specimen collection, contributing to quality patient care.
- Enhanced teamwork among nursing staff through effective communication, problem-solving skills, and a positive attitude during busy shifts or high-stress situations.
- Documented patient information and care activities in electronic health records.
Certified Resident Assistant
Emerald Crest Memory Care Shakopee
01.2010 - 10.2015
- Served as a team lead and mentor for all new hires.
- Managed medication distribution, administered insulin injections, and led engaging activity groups.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Nursing Assistant
Benedict Living Community- Shakopee St. Gertude's
03.2008 - 01.2010
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Assiantant Manager/Apartment Leasing Agent
Winfield Townhomes
12.2004 - 03.2008
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Actively participate in open houses and conduct tours for new and prospective residents.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Front Desk Receptionist
Bloomington Lake Clinic
02.1998 - 12.2004
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
CNA Certification - Nursing
Inver Hills Community College
Inver Grove Heights, MN05-2002
Associate of Arts - Nursing
Normandale Community College
Minneapolis, MN05-2001
High School Diploma -
Muscle Shoals High School
Muscle Shoals, AL05-1986
Skills
- Organization
- Reliable
- Documentation accuracy
- Multitasking
- Problem Solving
- Patient Care
- Managing desk work
- Answering multi-line phones
- Teamwork
- Critical thinking
- Time management
Timeline
Nursing Station Technician
Fairview Ridges Hospital
10.2015 - Current
Certified Resident Assistant
Emerald Crest Memory Care Shakopee
01.2010 - 10.2015
Nursing Assistant
Benedict Living Community- Shakopee St. Gertude's
03.2008 - 01.2010
Assiantant Manager/Apartment Leasing Agent
Winfield Townhomes
12.2004 - 03.2008
Front Desk Receptionist
Bloomington Lake Clinic
02.1998 - 12.2004
CNA Certification - Nursing
Inver Hills Community College
Associate of Arts - Nursing
Normandale Community College
High School Diploma -
Muscle Shoals High School
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