Morgan Etienne
Minneapolis
Summary
Detail-oriented and adaptable event professional with a strong background in food and beverage operations, customer service, and visual design. With several years of experience serving and managing in fast-paced restaurant and brewery environments, I bring exceptional teamwork, communication, and problem-solving skills to event production settings. Holding an AA in Graphic Design, I also contribute a creative eye for layout, branding, and visual presentation—valuable for event aesthetics, signage, and overall guest experience. Known for staying calm under pressure, executing tasks efficiently, and delivering memorable experiences, I’m excited to support seamless setup, coordination, and breakdown for weddings, parties, and large-scale events.
Overview
7
7
years of professional experience
Work History
Manager
High Pines Brewing
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Bartender and Social Media Manager
Protagonist Bar
01.2022 - 09.2023
- Crafted and served a diverse range of cocktails, ensuring high customer satisfaction.
- Provided exceptional service by engaging customers and building rapport for repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Server
Northbound Brewhouse
07.2021 - 09.2023
- Delivered exceptional customer service in high-volume environment, ensuring guest satisfaction and timely order fulfillment.
- Trained and mentored new staff on menu items, service protocols, and operational standards to enhance team performance.
- Managed table assignments efficiently, maximizing seating capacity while maintaining a welcoming atmosphere for guests.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions, ensuring accurate order preparation.
Manager
Republic Bar
02.2019 - 03.2020
- Led team meetings to align staff goals with operational objectives, fostering a positive work culture.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Associate of Arts - Graphic Design
Minneapolis Community And Technical College
Minneapolis, MN05-2020
Skills
- Customer service
- Relationship building
- Project management
- Clear communication
- Work prioritization
Timeline
Manager
High Pines Brewing
09.2023 - Current
Bartender and Social Media Manager
Protagonist Bar
01.2022 - 09.2023
Server
Northbound Brewhouse
07.2021 - 09.2023
Manager
Republic Bar
02.2019 - 03.2020
Associate of Arts - Graphic Design
Minneapolis Community And Technical College