Muhiyadin Hassan
Minnetonka
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
11
11
years of professional experience
Work History
Dispatcher
Twin Cities courier
Minneapolis
04.2020 - 04.2022
- Coordinated delivery schedules for multiple drivers to ensure timely package transport.
- Communicated with clients to confirm pickup and delivery details effectively.
- Monitored traffic conditions to optimize routing and minimize delays.
Telemarketer
Ceva
Nashville
01.2014 - 04.2019
- Conducted outbound calls to engage potential clients for product offerings.
- Utilized CRM software to track customer interactions and feedback.
- Collaborated with team members to refine calling scripts for effectiveness.
Caregiver
Comfort Keepers Home Care
Nashville
08.2011 - 09.2013
- Provided personal care and companionship to clients in their homes.
- Assisted clients with daily living activities, including grooming and bathing.
- Administered medications as prescribed by healthcare professionals.
Education
Hillwood High School
Nashville, TNG
Skills
- Coordinate schedules
- Route optimization
- Client communication
- Dispatch software
Timeline
Dispatcher
Twin Cities courier
04.2020 - 04.2022
Telemarketer
Ceva
01.2014 - 04.2019
Caregiver
Comfort Keepers Home Care
08.2011 - 09.2013
Hillwood High School
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