Nadira Abdirahman
Rosemount
Summary
Dynamic office manager with a proven track record at Metro Care Inc., excelling in team coordination and effective communication. Skilled in employee training and critical thinking, I enhance operational efficiency and foster a collaborative environment, ensuring high-quality service delivery and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office manager
Metro Care inc
Saint Paul
10.2021 - Current
- Oversaw office operations to ensure smooth daily functioning
- Coordinated team functions to enhance collaboration and workflow
- Managed outgoing communications to maintain clear information flow
- Hired and mentored employees
- Processed payroll
- Processed payments
- Sorted and distributed office mail
Direct Support Professional
jobs house of prosperity LLC
Saint Paul
02.2025 - 08.2025
- Created individualized support plans to address client needs effectively.
- Monitored client progress and documented behavioral and condition changes to inform care adjustments.
- Assisted clients with daily living tasks, ensuring hygiene and meal preparation met individual needs.
- Collaborated with healthcare professionals to ensure comprehensive care delivery.
- Maintained accurate documentation of client interactions to enhance service continuity and care quality.
- Facilitated recreational activities to promote social engagement and wellness.
- Accompanied individuals on outings to encourage independence and community integration.
- Delivered medications based on established guidelines.
Administrative Assistant
Skyline Math and Science
Minneapolis
08.2021 - 10.2021
- Managed daily mail flow to ensure timely delivery
- Handled phone inquiries to deliver accurate information and support to staff and parents
- Creating and sharing schedules
- Maintained safe, organized environment to support student and staff well-being
- Organized and filed school records to ensure easy retrieval and compliance
Teller
Amal Express
Boston
05.2019 - 08.2020
- Received funds and managed finances and statements nightly
- Contacted financial consumers to resolve transfer issues
- Created financial accounts to facilitate global money distribution
Cashier
CVS Pharmacy
Boston
02.2018 - 01.2019
- Facilitated efficient customer purchases to enhance shopping experience
- Guided customers toward healthier choices through product knowledge
- Promoted store values through daily operations
- Created comfortable and safe environment for customers and staff
Brand Associate
Old Navy
Boston
12.2017 - 02.2018
- Promoted Old Navy credit card benefits to increase customer engagement and loyalty.
- Assisted customers in locating items, enhancing shopping experience
- Processed customer transactions at register, ensuring efficient check-out
- Organized and maintained sales floor.
Education
Phlebotomy technician - certified phlebotomist technician
Phlebotomy Training Specialists
Oakdale, MN05-2023
High school diploma -
Urban Science Academy
West Roxbury, MA07-2017
Skills
- Facility management
- Customer relationship management
- Supply chain management
- Employee training
- Policy documentation
- Team coordination
- Report writing
- Task prioritization
- Time management
- Critical thinking
- Effective communication
- Interpersonal skills
- Relationship building
Certification
- Certified Phlebotomy Technician, 05/01/23, Completed the course in Phlebotomy training, which includes techniques and performance of all forms of Venipunctures, and have demonstrated competence to perform these procedures in a workplace setting.
- Driver's License
Languages
- Somali
- English, Fluent
- Somali, Fluent
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Direct Support Professional
jobs house of prosperity LLC
02.2025 - 08.2025
Office manager
Metro Care inc
10.2021 - Current
Administrative Assistant
Skyline Math and Science
08.2021 - 10.2021
Teller
Amal Express
05.2019 - 08.2020
Cashier
CVS Pharmacy
02.2018 - 01.2019
Brand Associate
Old Navy
12.2017 - 02.2018
Phlebotomy technician - certified phlebotomist technician
Phlebotomy Training Specialists
High school diploma -
Urban Science Academy