Najmo Ahmed
Minneapolis
Summary
Reliable and detail-oriented retail attendant with experience in providing exceptional customer service and resolving complaints. Known for effective communication and teamwork, ready to contribute to an engaging shopping environment that drives customer satisfaction and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
Bloomington
04.2025 - Current
- Processed customer transactions efficiently at the point of sale.
- Collaborated with team members to enhance customer service experiences.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Maintained organized and visually appealing promotional merchandise displays.
Retail Attendant
Great Wolf Lodge
bloomington
06.2023 - 03.2025
- Provided customer service to ensure satisfaction throughout their resort experience.
- Greeted customers, identified their needs and provided assistance with product selection.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Education
Bachelor of Science - Nursing
St. Catherine University
Saint Paul, MN06-2028
High School Diploma -
John F Kennedy
Bloomington, MN06-2024
Skills
- Customer service
- Basic life support
- Effective communication
- Time management
- Customer service excellence
- Complex Problem-solving
- Reliability and punctuality
- Retail merchandising
Languages
English
Native/ Bilingual
Somali
Professional
Certification
Basic Life Support - Date Completed: 08/27/2025
Timeline
Cashier
Home Depot
04.2025 - Current
Retail Attendant
Great Wolf Lodge
06.2023 - 03.2025
Bachelor of Science - Nursing
St. Catherine University
High School Diploma -
John F Kennedy