Najma Guled

• Trained, guided, supported and supervised home health aide care.
• Improved patient quality of life by delivering compassionate and empathetic support during home visits.
• Implemented effective pain management strategies to promote comfort and improve overall well-being for patients experiencing chronic or acute pain symptoms.
• Trained in G/J Tube feedings and Complex Medical conditions
• Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.

• Emergency Medicine RN

● Improved patient outcomes by implementing evidence-based nursinginterventions and individualized care plans.

● Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

● Utilized critical thinking skills to prioritize nursing interventions based onpatients'' acuity levels and individual needs.

• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
• Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
• Performed routine maintenance checks on transportation equipment such as wheelchairs and stretchers, contributing to long-lasting functionality and reliability in use.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
• Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
• Developed long-term relationships with customers by providing exceptional service and tailored solutions.
• Enhanced team productivity by collaborating on strategies to improve call center performance metrics.