Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nakisha Morris-Roman

Coon Rapids

Summary

Dynamic professional with extensive hands-on experience as a Human Resource Administrator, adept at navigating complex challenges. Possesses strong problem-solving abilities and a proactive approach to new tasks, ensuring efficiency and effectiveness. Recognized for adaptability, creativity, and a results-oriented mindset that drives success. Committed to making meaningful contributions that align with and advance organizational goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Human Resource Administrator/ Office Manager

Versare Solutions
08.2023 - Current
  • Coordinated recruitment processes, including job postings and candidate screenings.
  • Maintained employee records while ensuring compliance with HR policies and regulations.
  • Assisted in onboarding new hires, providing necessary training materials and resources.
  • Implemented employee engagement initiatives to enhance workplace satisfaction and retention.
  • Supported payroll processing by verifying timesheets and employee information accuracy.
  • Managed benefits administration, addressing inquiries and resolving issues promptly.
  • Developed training schedules based on organizational needs and individual development plans.
  • Conducted exit interviews to gather feedback for improving workplace culture and practices.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Oversaw hiring, staffing, and labor law compliance.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
  • Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
  • Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
  • Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.

Scheduler

Versare Solutions
05.2022 - 01.2023
  • .
  • Developed production schedules aligning with demand forecasts to optimize workflow efficiency.
  • Coordinated inventory levels and material requirements to prevent production delays.
  • Monitored progress against schedules, adjusting plans as necessary to meet changing demands.
  • Streamlined communication between departments to enhance operational effectiveness and reduce errors.
  • Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
  • Implemented scheduling software tools improving accuracy in resource allocation and planning.
  • Established strong relationships with suppliers, improving collaboration and increasing efficiency in securing required materials on time.

Resident Service Director

Presbyterian Homes & Services
03.2018 - 01.2022
  • The Resident Services Director is responsible for planning, implementing, and monitoring services for residents within Housing and Assisted Living consistent with regulations and established best practices.
  • This position will support residents through resident advocacy, service coordination, marketing and admission processes. This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.
  • The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.

Direct Support Professional

Rem Mentor Network
08.2007 - 01.2022
  • Ensuring safety and quality at all times, provide support to individuals with activities of daily living such as:
  • Errands to shopping or activities
  • Transporting to medical appointments
  • Enjoying recreational outings together
  • Preparing meals
  • Assisting with medication administration
  • Personal hygiene and grooming
  • Bathing and toileting
  • Teaching strategies to live as independently as possible

Home Care Services Coordinator

Presbyterian Homes & Services
07.2017 - 01.2018
  • The Home Care Services Coordinator is responsible for scheduling and coordinating the work of Resident Assistants and/or Resident Aides in Assisted Living, assisting with hiring, data entry office support, payroll and coordinating billing for home care services.

Program manager

Community living
08.2007 - 01.2017
  • Comfortable providing direct support care for the individuals in the home when needed.
  • Facilitates the planning, development and implementation of person-centered plans develops individuals goals and outcomes with people supported; coordinating and participating in individual plan meetings; monitors, documents and reports progress toward meeting outcomes; ensures supports needed are in place to meet outcomes; coordinates communications with other service agencies to ensure individual outcomes are met. Ensures opportunities to build social capital are planned, and occur; assist each individual in creating natural support networks.
  • Manages personnel by interviewing, hiring, evaluating, supervising, and helping to develop the most qualified individuals to work as direct support professionals. Ensures time cards and payroll procedures are followed. Provides effective and efficient scheduling of staff to meet the needs and goals of individuals supported and provides on-call 24 hour staff assistance during emergencies
  • Ensure that Basic Assurances requirements are met. Ensures current state licensing and certification rules and regulations, accreditation requirements and agency policies and procedures are followed. Monitors physical upkeep of the service site, vehicles and personal property; takes action to correct any concerns.
  • Coordinate, implement, and participate in direct support professional staff training and in-services by orienting new staff, scheduling staff for training, and maintaining training records.
  • Represent the organization and its mission by educating community members about the critical importance of integrating individuals supported into community life.
  • Manages, and implements program budgets; provides input for budget development; ensures programs stay within allocated budget, follow policies and procedures for procurement. Ensures financial records are complete, thorough and submitted in a timely manner. Complete audits of program and consumer finances to ensure monies are safeguarded.
  • Promote a Christian atmosphere in the homes.

Program Supervisor

Rem Mentor Network
08.2005 - 01.2007
  • Facilitate the implementation of Individual Service Plans (ISP) and participate in a range of administrative duties including staff hiring, training, scheduling, payroll and oversight.
  • Supervise a team of Caregivers supporting individuals we serve in the program.
  • Provide support to individuals receiving services including: assistance with daily activities such as meal preparation and planning; medication administration, and personal care.
  • Duties are split between providing direct support, professional or program activities, and supervision.
  • Facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities.

Education

High School -

Calumet High School
Chicago, IL
06.1996

Skills

  • Cross-functional teamwork
  • Detail-oriented approach
  • Problem-solving abilities
  • Effective multitasking
  • Reliability
  • Active listening
  • Effective communication
  • Decision-making
  • Relationship building
  • Self motivation

Certification

  • CAP - Certified Administrative Professional

Timeline

Human Resource Administrator/ Office Manager

Versare Solutions
08.2023 - Current

Scheduler

Versare Solutions
05.2022 - 01.2023

Resident Service Director

Presbyterian Homes & Services
03.2018 - 01.2022

Home Care Services Coordinator

Presbyterian Homes & Services
07.2017 - 01.2018

Direct Support Professional

Rem Mentor Network
08.2007 - 01.2022

Program manager

Community living
08.2007 - 01.2017

Program Supervisor

Rem Mentor Network
08.2005 - 01.2007

High School -

Calumet High School

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Nakisha Morris-Roman