Nao Hue Xiong
Saint Paul
Summary
Seeking a full time job where I can offer my compassionate customer service and organizing skills to benefit the company's reputation
Overview
4
4
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department Of Corrections
11.2021 - 04.2023
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Security Monitor I
ParkView Center
01.2021 - 10.2021
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Supervisor
Republic Parking
06.2019 - 10.2020
- Maintained compliance with company policies, objectives and communication goals.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Associate of Arts - General Program
University Of Alaska Anchorage
Anchorage, AK05.2017
High School Diploma -
East High School
Anchorage, AK05.2014
Skills
- Surveillance
- Communication skills
- Dispatch
- Compassion
- Emergency Response
- Security operations experience
- Customer service
- Scheduler
- Transportation Experienced
- Security Monitor( 1 year )
- Problem solving
- Fast Planner
- Home childcare
- Clerical office
Certification
- CPR certified
Timeline
Correctional Officer
Department Of Corrections
11.2021 - 04.2023
Security Monitor I
ParkView Center
01.2021 - 10.2021
Supervisor
Republic Parking
06.2019 - 10.2020
Associate of Arts - General Program
University Of Alaska Anchorage
High School Diploma -
East High School