Naomi Petersen
Ramsey
Overview
6
6
years of professional experience
Work History
Childcare Assistant Teacher
Lil Explorers Childcare
11.2023 - Current
- Supported curriculum development through engaging lesson plans and activities.
- Facilitated daily classroom management, ensuring safety and well-being of children.
- Collaborated with lead teacher to assess student progress and adapt learning strategies.
- Assisted in organizing educational materials to enhance learning experiences for children.
- Participated in staff meetings to contribute ideas for program improvements and child engagement.
- Mentored new assistants on best practices for child interaction and classroom dynamics.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated regularly with parents about daily activities and behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Organized and supervised large and small group activities.
Guest Service Representative
Coborn's Grocery Store
07.2023 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new employees on store policies and customer interaction techniques.
- Managed point-of-sale transactions efficiently, ensuring accuracy in cash handling and register operations.
- Collaborated with team members to maintain a clean and organized store environment, enhancing customer experience.
- Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Conducted regular inventory checks of front desk supplies to prevent shortages.
- Handled emergency situations with composure, ensuring guest safety and minimal disruption.
- Maintained high standards of cleanliness and organization in lobby and guest areas, contributing to welcoming environment.
Commissary Bagger
Fairchild Commisary
03.2022 - 05.2023
- Operated bagging equipment to efficiently package products for distribution.
- Ensured compliance with safety standards and proper handling procedures during operations.
- Collaborated with team members to streamline workflow and improve packaging processes.
- Trained new staff on bagging techniques and operational protocols for efficiency.
- Maintained cleanliness and organization of work area to enhance productivity.
- Monitored inventory levels to ensure adequate supply for daily operations.
- Assisted in quality control measures, ensuring packaged goods met specifications.
- Demonstrated adaptability during peak hours, maintaining high-quality work under pressure.
- Established trust among clientele as a reliable resource for information on store promotions, sales events, and product offerings.
- Maintained a clean and organized commissary environment, promoting a positive shopping experience.
- Reduced wait times for customers by quickly and accurately bagging purchases.
- Aided patrons with special needs or disabilities, providing personalized assistance tailored to their requirements.
- Worked together with cashiers to guarantee customer satisfaction.
Cashier
Coborn's Grocery Store
07.2020 - 03.2021
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Processed customer orders quickly, maintaining high levels of service during peak hours.
- Managed inventory levels at checkout, minimizing stock discrepancies and optimizing product availability.
- Trained new cashiers on register operation and customer service best practices.
- Implemented streamlined checkout processes, reducing wait times for customers.
- Monitored cash drawer accuracy, conducting end-of-shift reconciliations to prevent errors.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to ensure store cleanliness and organization at the checkout area.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Minnesota Connections Academy
MinnesotaSkills
- Patience and empathy
- Parent communication
- CPR certified
- Classroom organization
- Health and safety
- Child development
- Early childhood education
- Strong work ethic
- Customer service
- Customer assistance
- Work ethic and integrity
Timeline
Childcare Assistant Teacher
Lil Explorers Childcare
11.2023 - Current
Guest Service Representative
Coborn's Grocery Store
07.2023 - Current
Commissary Bagger
Fairchild Commisary
03.2022 - 05.2023
Cashier
Coborn's Grocery Store
07.2020 - 03.2021
High School Diploma -
Minnesota Connections Academy