Naomi Ureke
Blaine
Summary
Dynamic sales professional with a proven track record in customer relationship building and appointment scheduling. Expertise in delivering exceptional customer service and managing high-volume interactions while making everyone feel welcome and satisfied.
Overview
4
4
years of professional experience
Work History
Sales Professional
Fred Meyer Jewelers
Tacoma, WA
01.2025 - 02.2026
- Built strong relationships with customers to show loyalty and repeat business.
- Achieved sales targets by providing excellent customer service and product knowledge.
- Used point-of-sale systems to process transactions accurately and efficiently.
- worked with the "repair portal" system to log notes on jewelry repairs and keep track of the status of jewelry repairs and procedures being done.
- scheduled client appointments for diamond events and used the "CRM" (customer relationship management) system.
- worked under high-pressure situations, handling financing situations with clients while on the phone with the credit union, while acknowledging and directing other present clients in the store.
Graphic Design Assistant
Wavede.co
Dayton, MN
01.2022 - 06.2025
- Designed marketing materials and managed social media accounts using Adobe Illustrator and Canva to enhance brand visibility.
- Provided excellent customer service by addressing client concerns quickly and professionally throughout the project lifecycle.
- Collaborated with team members to develop creative concepts for advertising.
Retail Sales Associate
TJX Companies
Tacoma, WA
01.2023 - 01.2025
- Maintained store organization by restocking merchandise and ensuring displays were visually appealing.
- Trained new associates on store policies, procedures, and best practices for customer engagement.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed high-volume customer interactions to ensure satisfaction and minimize wait times.
- achieved credit application goals by asking about customer shopping experiences and potential savings.
- Executed early morning shifts multiple times a week to process merchandise in warehouse operations.
Education
Associate of Science - Graphic And Digital Design
Tacoma Community College
Tacoma, WA05.2025
High School Diploma -
Delores Silas High School
Tacoma, WA05.2024
Skills
- Customer relationship building
- Customer service
- Multilingual communication: English, Russian, Romanian
- Appointment scheduling and client management
- marketing and advertising
- organized and timely under pressure
- quick learner
Languages
English
Romanian
Russian
Timeline
Sales Professional
Fred Meyer Jewelers
01.2025 - 02.2026
Retail Sales Associate
TJX Companies
01.2023 - 01.2025
Graphic Design Assistant
Wavede.co
01.2022 - 06.2025
Associate of Science - Graphic And Digital Design
Tacoma Community College
High School Diploma -
Delores Silas High School